Supercharge Your SmartLift
Rotary Lift introduces a retrofit performance package that enables current SmartLift inground lift owners to step up to the added productivity provided by the company’s new Shockwave system.
Rotary Lift Adds New Operator-Friendly Mobile Column Lift To Line
Rotary Lift introduces the latest addition to its line of mobile column lifts, the RCH4 mobile column lifting system. According to Rotary Lift, the RCH4 has an easy-to-use, operator-friendly design that makes it up to 30 percent faster than competitive lifts, for greater bay productivity and reduced vehicle downtime.
New A/C Machine Requirements For R-1234yf And Hybrid Vehicles
In case you haven’t heard, there is a new refrigerant coming called R-1234yf. The claims are it’s a much lower greenhouse gas than R-134a. As a shop owner who’s trying to stay ahead of the curve, I need to know what service equipment is needed, when it is needed and what it will cost.
Osceola Garage: Distinguished By Delivering The Utmost Customer Repair Experience
When Joe Marconi finished high school, he did what most recent graduates do: He enrolled in college on the advice of his guidance counselor. But he quickly found out that route to higher education wasn’t for him.
Executive Interview: Paul Johnson, Vice President, North America, Federal-Mogul Global Aftermarket
Prior to joining Federal-Mogul in 2010, Paul Johnson was general director of ACDelco. During his career with General Motors, he held positions of increasing responsibility in aftersales, product management, business development and finance. He earned a bachelor’s degree in Aeronautical and Astronautical Engineering from Purdue University and an M.B.A. from the University of Michigan.
Hit These Five Targets For Extremely Satisfied Customers
There’s a lot of discussion these days about providing superior customer service – in fact, this subject is the cornerstone of my Pinnacle Performance sales and customer service training for the tire/auto service industry. For a great example of how superior customer experiences correlate to increased profitability, look no further than Starbucks.
How To Find And Hire High-Quality Employees
Computer technology may be an earth-shaking breakthrough in gathering information, but it can’t always help with one simple problem common to shop owners everywhere: How to find good employees.
Automotive Lift Institute Partners with Petty’s Garage
Automotive Lift Institute Inc. (ALI) and Petty’s Garage LLC (PG) have announced a new partnership program. As part of the agreement, ALI will be an active participant in the Petty’s Garage Performance Tour. Although thousands of fans and customers visit Petty’s Garage every year, this tour will bring Petty’s Garage to the nationwide consumer.
ASE Offers Update On Certification For Auto Professionals
No more written exams. That was one update on the National Institute for Automotive Service Excellence (ASE) given by Tony Molla, vice president of communications for ASE, at the Collision Industry Conference held Jan. 12-13 in Palm Springs, CA.
Federated Member Hovis Auto & Truck Supply Opens New Technical Training Facility
Federated member Hovis Auto & Truck Supply has opened its new Hovis Technical Training Center located in Mercer, PA. The 10,000 square-foot hands-on training facility is equipped with the most advanced tools and equipment and is dedicated to instructing professional service technicians about time-saving and problem-solving techniques, according to Hovis.
Bosch Launches New Technical Support Hotline, Central Contact For Bosch Parts, Diagnostic And Equipment Questions
To improve both communication and technical support, Bosch has launched a new technical support hotline number for all technical questions regarding Bosch Parts, Equipment and Services. The new toll free tech support number is 1-855-BoschTech (1-855-267-2483).
AVI And Babcox Sponsor Free Management Webinar
AVI and Babcox are joining forces with Bob Cooper of Elite Worldwide to offer a webinar, “Creating Team Spirit in Your Auto Repair Shop!” which will cover employee management, and more specifically, internal communication and how to manage the relationships between advisors and technicians. Use the special coupon code to enroll in the $29.95 webinar at no charge!
