What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

Sponsored Content

Sponsored Content

Hybrids and CVTs: Nissan RE0F03H (JF019E)

Sponsored Content

How Lease-to-Own Financing Can Boost Your Bottom Line

Sponsored Content

Closing Tool for Recommended Repairs Goes Digital

Sponsored Content

How To Get and Retain Customers: A Growing Shop Story

Sponsored Content

Brake Fluid 101: What Does Brake Fluid Do? What is the Difference Between DOT 3 vs. DOT 4?

Sponsored Content

Timing Chain System Frequently Asked Questions

By Cloyes Feb 8, 2022

Sponsored Content

Want to be a Million Dollar Shop?

By Autoshop Solutions Nov 9, 2021

Advertisement

Sponsored Content

Spray Now or Pay Later

By WD 40 Company Oct 26, 2021

Sponsored Content

15 Ways to Prevent Cylinder Head Gasket Failure

By Summit Racing Equipment Oct 5, 2021

Advertisement

Sponsored Content

Top Ten Wheel Bearing Torque Tips

By BCA Bearings by NTN Aug 10, 2021

Page 1 of 212

Connect