Webinars -
Connect with us


Upcoming webinars
Modern Sensor Technology
Sponsored by NGK
Date: September 29, 2022

Today's powertrain & engine management systems contain a dizzying array of sensors that provide the car's Engine Control Unit with vital data. After attending this course, you'll have an understanding of the various sensor technology types. You'll also learn how properly troubleshoot the root cause of sensor failures.

This technical topic is geared for the average B and or B+ technician and/or a challenging refresher for the A technician. We'll use real-world data and case studies to create best practices.

Key Points Covered:

  • Understanding the relationship between sensor inputs & processed data
  • In depth review of various sensor types & related codes
  • Examine DTCs and their code set criteria in relationship to various conditions
  • Building a logical approach to testing sensors
  • Understanding wiring diagrams to support a proper testing road map
  • Analyzing scan tool data, scope data, and sensor waveforms
How Your Automotive Business Could Get up to $26k per Employee Through the Employee Retention Credit
Sponsored by Stenson Tamaddon
Date: October 05, 2022

Was your business impacted during the pandemic? If your answer is yes, your business could be eligible to receive up to $26,000 per qualifying employee through the Employee Retention Credit. Passed as a part of the CARES Act in 2020, this tax credit is available to help businesses recover from the economic fallout that occurred.

In this webinar, we'll do a deep dive into the history of ERC and explain how a business can claim these funds. We'll also explain how filing for the tax credit doesn't have to be a headache.

Here are some of the key things you'll take away from the webinar:
- What is the ERC?
- Who can qualify for the tax credit?
- What are some common misconceptions surrounding ERC?
- How you can file for this credit through Stenson Tamaddon.

Things We’ve Learned the Hard Way: Practices That Should Be Extinct
Sponsored by Mevotech
Date: October 26, 2022

From hammering on suspension components to impact tightening everything in sight, we have all learned (the hard way) things that should not be done when servicing and repairing vehicles.

Register now for our webinar, and we will show you why some practices fall far from the best practices category, including:

  • Pressing-in against any surface of the ball joint
  • Using a pickle fork
  • Changing tie rods without an alignment
  • Pinch bolt ball joint troubles, and more!
On-Demand Webinars
Why Good Bearings Go Bad, Why Smart Hubs Fail and Other Mysteries Solved!
Sponsored by Mevotech
Date: September 14, 2022

An aftermarket vehicle is not the same as one that is fresh off the line. Older vehicles have tired, worn components, sagging suspensions and altered geometries. This webinar series addresses the aftermarket issues Technicians face every day, including avoiding plastic in key chassis components, adapting to the needs of EVs, finding fixes for OE faults and preventing costly repair mistakes. These webinars will help technicians make better choices for both the customer’s satisfaction and the shop’s bottom line.

Common oversights when servicing wheel bearings can often cause them to fail prematurely. Simple mistakes made before the hub assembly makes its first active rotation can determine how well it will perform in service and how long it will last.

If you want to avoid these common and simple errors, register now for our webinar. You will learn what you can do to avoid wheel bearing and hub assembly failure, including:

  • Part replacement best practices
  • What not to do during servicing
  • Maintenance dos and don’ts
  • Preventing damage when performing unrelated repairs
TPMS Sales Made Easy
Sponsored by Schrader
Date: September 22, 2022

Learn how TPMS can help increase your shop’s profitability. Schrader’s Tom Kirkham and Troy Roach will share tips on how you can set up a profitable TPMS program -- or turn your existing program into a success. The webinar is based on real-life examples that the Schrader team has collected over the years helping solve shops' TPMS problems.

This webinar will cover the following topics:

  • Introduction to TPMS
  • The importance of selecting the right TPMS partner
  • Revenue and profit potential
  • TPMS product offering
  • TPMS education and its importance
Underhood: Stop/Start System Diagnostics
Sponsored by AAPEX
Date: September 19, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

A stop/start system can improve fuel economy by five to seven percent and lower emissions. For stop/start functions to work, five vehicle systems must work in unison for smooth operation. During this webinar we will cover how to cure issues with stop/start systems, including stop/start system deactivation, replacement batteries, HVAC complaints, transmission harsh shifts, and brake pedal issues.

Navigating the Rapids Ahead
Sponsored by AAPEX
Date: September 07, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

The typical repair shop is busier than ever – but what happens when the going gets rough? Many of today’s shop owners have never experienced a significant economic downturn. Has your shop prepared to weather any storms that are on the horizon, or have you just been keeping up with current demands? During this webinar you’ll hear real shops share a “just in case” safety briefing.

AC Diagnostics: Troubleshooting Pressures and Temperatures
Sponsored by Transtar AC
Date: August 18, 2022

The most difficult AC complaints to resolve are the system blows warm, or the air is not as cold as it once was. The causes of the declining performance could be caused by a multitude of components and conditions. In a 45-minute webinar, the experts from Transtar AC will cover the possible causes of AC failure.

The training session will cover:

  • Interpreting high-side and low-side gauge pressures for:
    • Restrictions to refrigerant flow
    • Air or moisture trapped in the system
    • Incorrect refrigerant charge
    • Faulty or worn compressor
  • Measuring and understanding vent temperature drop
  • Troubleshooting automatic and dual-zone temperature control systems
  • Detecting air flow restrictions in condensers and evaporators
Rotating Electrical: Solving the “No Problem Found” (NPF) Return
Sponsored by Advance Professional
Date: August 25, 2022

Alternators have historically been one of the highest returned “No Problem Found” parts in our industry. For shop owners, this means reduced efficiency, unnecessary operating costs, and reduced customer satisfaction. This webinar will discuss how you can avoid the unneeded parts returns and more accurately diagnose today’s charging systems.

Join us as we cover:

  • New system technology
  • Diagnostic approach
  • Old vs. new control system operation
  • Alternative tools
Smooth Roads Ahead: Making Wheel Bearing Jobs Work for Your Shop
Sponsored by BCA Bearings by NTN
Date: August 04, 2022

Wheel bearings are safety-critical components which feature precision engineering, robust construction, and a long service life. However, all wheel bearings will eventually need to be replaced. Wheel bearing or hub assembly replacement can present a number of challenges to technicians. This could be due in part to bearing design, construction, corrosion buildup, and/or replacement parts selection.

During this 45-minute webinar we will discuss:

  • The importance of wheel bearings to the overall vehicle
  • The impact of extreme usage, environments on wheel bearings
  • Common customer concerns, and how to correctly diagnose the cause of the symptom the first time
  • How to select the right replacement part for the job. Should you replace the bearing alone, or opt for a bearing repair kit?
  • How to sell and manage difficult bearing replacement jobs, reduce installation times and costly comebacks
  • How to deal with corrosion buildup between the bearing, hub, and knuckle
Modern Cooling System Diagnostics: Pumps, Fans and Thermostats
Sponsored by Carter Fuel Systems
Date: July 28, 2022

All modern engines need a specific air/fuel ratio for efficient operation. But the mixture of air and fuel must be at the correct temperature inside the combustion chamber. If a cylinder is too cold, it will require extra fuel. Conversely, if a cylinder is too hot, the fuel and air could combust prematurely or produce less power. Controlling the temperature is the responsibility of the water pump, thermostat and fans. In a 45-minute webinar, experts from Carter will cover how a cooling system regulates the temperature in the combustion chamber to achieve optimal combustion events.

Questions to be answered:

  • How is the speed of the water pump (electric and engine-driven) controlled?
  • What are the most common errors technicians make during water pump installation that impacts the operation?
  • How do you troubleshoot an overheating problem on a modern engine?
    Is pressure still a good tool for cooling system diagnostics?
  • How does coolant transfer heat, prevent corrosion and lubricate the water pump
Domestic Driveability Diagnostics & Tips
Sponsored by NGK Spark Plugs
Date: July 21, 2022

Learn how to streamline the diagnostic process for driveability issues. This webinar will help you effectively communicate a vehicle diagnosis to the service advisor. The presentation will provide "real-world" data and cases studies.

This technical topic is geared for the average B+ technician and/or a refresher for the A technician. NGK is dedicated to meeting the learning needs of all skill levels.

Topics include:

  • Discussing the inputs, processing, and outputs at the core of today's engine management platforms.
  • Understanding domestic fuel trims versus OBDII generic fuel trims to fast track the diagnostic process to find the root cause of some driveability issues.
  • Using scan-tool data PID information to its fullest potential. Applying logical methods to streamline the diagnostic process on domestic applications.
  • Domestic vehicle systems, driveability diagnostic steps, and walking through the scan tool data PIDs to fix the car right the first time.
What Vehicles Need for Preventative Maintenance in 2022
Sponsored by Valvoline
Date: July 12, 2022

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

New car shortages and a turbulent used car market are forcing some owners to invest in their current vehicles. These changes in the vehicle ownership experience are forcing drivers to rethink their attitudes about preventative maintenance. Many customers today want to make their vehicles last longer and avoid costly repairs. Knowing what a vehicle needs for preventative care and how to recommend these services is critical for any shop to succeed.

In a 45-minute webinar, the experts from Valvoline will cover the importance of preventative vehicle maintenance and the benefits it has for customers and their vehicles -- including:

  • Increased oil change intervals and why modern vehicles need synthetic engine oils
  • Common preventative maintenance services
  • The importance of fuel system cleaning services
  • How can preventative maintenance bundles save your customers time and money?

Video Series

Connect with us
Shop Owner Magazine