Workplace Bullying: It Is Real And Happens Everyday -

Workplace Bullying: It Is Real And Happens Everyday

The majority of bullies are in management roles, which makes it more difficult for the victims to feel like they can take action without fear of losing their jobs. Unfortunately, that is what ultimately happens in most bullying situations anyway. The victim either quits or they are pushed out and terminated through the bully.

By Deanna Arnold

Workplace bullying is something that hasn’t really been talked about
or made “public” until recently with the allegations of bullying within
the NFL.  However, even though it doesn’t get talked about, doesn’t mean
it doesn’t happen.

The Workplace Bullying Institute (WBI) defines workplace bullying as
“repeated mistreatment; sabotage by others that prevent work from
getting done, verbal abuse, threatening conduct, intimidation and
humiliation.”

The majority of bullies are in management roles, which makes it more
difficult for the victims to feel like they can take action without fear
of losing their jobs.  Unfortunately, that is what ultimately happens
in most bullying situations anyway.  The victim either quits or they are
pushed out and terminated through the bully.

In 2010, the WBI conducted a survey and found that 35% of adults working
in the U.S. say they have been or currently are being bullied at work.
That is an estimated 54 million workers effected directly by workplace
bullying.  That doesn’t account for the 15% that say they have witnessed
workplace bullying and were indirectly affected by what the
experience.  When you total that up, that is half of the American
workforce that are going to jobs everyday to try and make a living for
themselves and their families but are subject to mistreatment and
intimidation causing them stress, physical and psychological issues.

So, what can an employer do about workplace bullying?  Currently,
workplace bullying isn’t illegal but that doesn’t mean it isn’t wrong.
Therefore, it is strongly recommended that employers create a culture of
respect and fair treatment of all employees in the workplace as well as
have a Workplace Bullying policy that is communicated and enforced
consistently.  It is important to not only listen to employees, but also
be aware of the behaviors in the workplace including turnover rates,
lower productivity, etc. Most victims of bullying won’t talk about being
bullied or report to their employer, so it is up to the employer to be
more vigilant.

Additional information on the survey conducted by the Workplace Bullying Institute can be found on their website at www.workplacebullying.org.

Deanna Arnold, PHR, is the president and owner of Cornelius,
N.C.-based Employers Advantage LLC, which provides practical and sound
solutions to meet the needs of your business in all aspects of human
resources, including but not limited to, recruiting, benefits, employee
relations, compliance, performance management, HRIS, workers
compensation, safety, facilities/office management, and budgeting. She
can be reached by emailing [email protected] or calling 980-422-7953. www.employersadvantagellc.com

Article courtesy of TIRE REVIEW.

You May Also Like

The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

Want To Increase A/C Sales?

Have your techs, as part of their preliminary checks, turn on the A/C and see if the system is working. Is the compressor turning on? Are all the fan speeds working? Is the system getting cold? Is there a smell from the vents?

Call For Entries For The ATMC National Excellence In Training Awards

The Automotive Training Managers Council (ATMC) has issued a call for entries for the 2014 National Excellence in Training Awards. The annual program is designed to highlight the importance of training to the success of the transportation industry by honoring highly effective or innovative training programs. The awards are open to any person or entity providing training in the industry.

CARS 2014: ‘Not Your Father’s Oldsmobile’

From ASA comes word that CARS this year “is not your father’s Oldsmobile.” This year’s CARS will be held July 30-Aug. 2 in Detroit and, for the first time, the focus will be on younger techs. Each program at CARS this year has been handpicked with an eye toward making your shop better, said Donny Seyfer, chairman-elect of the Automotive Service Association, which sponsors CARS.

GAAS Attendees Get ‘Connected’ In Chicago

Attendees of the Global Automotive Aftermarket Symposium’s (GAAS) 2014 Connected conference were engaged in a range of high-level topics affecting the automotive aftermarket now and in the future.

Other Posts

Raybestos Rattlesnake Sweepstakes Winner Receives His Ride

Not even heavy rain and winds could dampen the festive mood at Automotive Electric Distributors (AED) in Vancouver, Wash., on Friday, May 9, the day that David Cramer received the keys to his custom 2014 Raybestos Rattlesnake Toyota Tundra.

NACE/CARS 2014 Meets Shop Owners’ Education, Training Needs

NACE/CARS 2014 has announced the full training and education conference program that organizers say will have shop owners, technicians and industry stakeholders covered from A to Z when it comes to training, education and unbeatable new sessions. In addition to this year’s event being the largest conference offering in NACE/CARS history, show organizers also have many of the industry’s leading experts speaking at this year’s event.

June 9-15 Is Automotive Service Professionals Week

The National Institute for Automotive Service Excellence (ASE) has declared June 9-15 as National Automotive Service Professionals Week. Building on the success of Automotive Service Professionals Day established in 2001, ASE launched National Automotive Service Professional’s Week in 2005 to honor the commitment and dedication of automotive, truck and collision technicians, along with parts specialists and other support professionals who serve the motoring public.

Background Check Requirements And Best Practices Guidelines

Recently, the Equal Employment Opportunity Commission (EEOC) and the U.S. Federal Trade Commission (FTC) joined forces to publish guideline documents to continue to educate employers regarding background checks and the applicable laws and regulations surrounding them. The information provided isn’t anything new, but it serves as a good reminder for employers that currently are conducting background checks for employment purposes or those employers who may plan to start doing so.