Will You Adapt And Cope With Changing Technology? -

Will You Adapt And Cope With Changing Technology?

I remember my boss complaining that electronic ignition was going to destroy our business back in the mid-'70s. "They are taking away our tune up business," he would say. In some ways, he was right. Technology and change are things we can't control. In fact, "change" is perhaps the one thing we can count on. And, as in life, it's how we deal with change that matters.

 By Joe Marconi of Elite

I remember my boss complaining that electronic ignition was going to
destroy our business back in the mid-’70s. “They are taking away our
tune up business,” he would say. In some ways, he was right.

Technology and change are things we can’t control. In fact, “change” is
perhaps the one thing we can count on.  And, as in life, it’s how we
deal with change that matters.

I guess the blacksmiths of late 1880′s viewed their future with
apprehension. Those that aligned themselves with the horse and carriage
faded into oblivion, those that viewed themselves as people who could
adjust to the change, became our first mechanics.

We are at a critical crossroads again.  Hybrids, electric cars, hydrogen
cars and other new technologies will bring great changes to the
automotive world. How will we cope with these changes?

In the mid 1980′s, Smith Corona, a 100-year-old type writer company,
vowed to never abandon what made them so successful; the typewriter. In
1995, Smith Corona filed for bankruptcy. Smith Corona looked to the
past, when it should have been looking to the future: The Personal
Computer Age.

To secure your future, look to the future. There you will find
opportunity.  Oh, it will be different, but there will be opportunity
for those who adapt.

It is not the strongest of the species that survive, nor the most intelligent, but the ones most responsive to change.
— Charles Darwin

This article was contributed by Joe Marconi. Joe is one of the 1-on-1 business coaches who helps shop owners through the Elite Coaching Program, and is the co-founder of autoshopowner.com.

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Have your techs, as part of their preliminary checks, turn on the A/C and see if the system is working. Is the compressor turning on? Are all the fan speeds working? Is the system getting cold? Is there a smell from the vents?

By Joe Marconi

Have your techs, as part of their
preliminary checks, turn on the A/C and see if the system is working. Is the
compressor turning on? Are all the fan speeds working? Is the system getting
cold? Is there a smell from the vents?  I am not suggesting to start
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just a simple check that gives you a direction, and something you can discuss
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Oh, just inform the customer that you
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The goal is to spot a problem
before that first really hot day when the customer turns on the A/C for the
first time and finds only hot air coming from the vents.
Try it and let me know how it works out
for you.
This
article was contributed by Joe Marconi of Elite. For additional help increasing
your shop’s sales, learn more about Elite’s industry acclaimed Masters
Service Advisor Training Program.

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