Winning Federated Customers To 'Get Dirty' With Kenny And The Two Guys -

Winning Federated Customers To ‘Get Dirty’ With Kenny And The Two Guys

The winners have been chosen and it's now time to "Get Dirty with Kenny and the Two Guys." NASCAR legend Kenny Schrader and his buddies, Kevin Byrd and Willie B., hosts of the Federated-sponsored television show "Two Guys Garage," will welcome the lucky winners of the exclusive Federated Car Care promotion to the annual dirt driving extravaganza.

The winners have been chosen and it’s now time to “Get Dirty with Kenny and the Two Guys.”

NASCAR legend Kenny Schrader and his buddies, Kevin Byrd and Willie B., hosts of the Federated-sponsored television show “Two Guys Garage,” will welcome the lucky winners of the exclusive Federated Car Care promotion to the annual dirt driving extravaganza.

The Federated Car Care Center members sending winners to race Kenny and the Two Guys in early August at the Federated Auto Parts I-55 Raceway in Pevely, Mo., are:

• Hill’s Automotive, Owensboro, Ky.;

• Broadway Auto Salvage, Braceville, Ill.;

• Team Ramco Northwest, Dalton Gardens, Idaho;

• Absolute Import/Domestic Auto, Snoqualmie, Wash.; and

• Holly Oak Towing and Service Center, Wilmington, Del.

Each winner will be accompanied on the trip by their respective Federated member.

In addition to a lot of exciting dirt track racing, the winners will get a behind-the-scenes look at the racing business, and Schrader and the Two Guys will tape a special on-location episode of “Two Guys Garage” that will air later this year.

“We want to congratulate the winners and thank them for being loyal Federated Car Care customers,” said Phil Moore, senior vice president of Federated Auto Parts. “We also want to thank Brenton Productions for filming the ‘Get Dirty’ weekend for a future episode of ‘Two Guys Garage.’ Kenny and the Two Guys are fired up and ready to race, so we know our winners will have a terrific time.”

For more information, or to become a Federated Car Care Center member, contact your local Federated Auto Parts distributor.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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