Two Tire Recalls Set By NHTSA -

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Two Tire Recalls Set By NHTSA

NHTSA has announced two tire recalls involving three brands, including a line made by Cooper Tire & Rubber Co.

Shop Owner Staff
By Shop Owner Staff
Published:

NHTSA has announced two tire recalls involving three brands, including a line made by Cooper Tire & Rubber Co.

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According to NHTSA, PT Multistrada Arah Sarana is recalling 36,592 tires, including Achilles Desert Hawk A/P light truck tires in sizes LT215/85R16 115/112L 10PR, LT235/85R16 120/116L 10PR and LT225/75R16 115/112L 10PR, and Radar Radial RLT-9 in size LT235/85R16 120/116Q 10PR.

The Achilles tires were produced between January 2010 and November 2011, while the Radar tires were produced Dec. 30, 2009, through Jan. 31, 2011.

NHTSA said the Achilles tires were produced with a narrow bead design, which can cause blistering on the lower sidewall. The Radar tires have defective sidewall design, which may lead to tread separation, the agency said.

The Cooper recall – which covers 1,084 tires manufactured from Feb. 12, 2012, through March 10, 2012 – covers Discoverer H/T radials in size LT245/75R16. The tires have incorrect load range, maximum permissible inflation pressure, and maximum load data molded onto the intended inner sidewall.

Courtesy TIRE REVIEW magazine.

 

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff
Published:

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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