Time For Federated Car Care Winners To 'Get Dirty with Kenny' -

Time For Federated Car Care Winners To ‘Get Dirty with Kenny’

The winners have been chosen and now the fun begins. Five winning Federated Car Care Center members will visit the St. Louis area in early September to "Get Dirty with Kenny" at the Federated Auto Parts I-55 Raceway in Pevely, MO.

The winners have been chosen and now the fun begins.  Five winning Federated Car Care Center members will visit the St. Louis area in early September to “Get Dirty with Kenny” at the Federated Auto Parts I-55 Raceway in Pevely, MO. 

“Our ‘Get Dirty with Kenny’ contest always gets high marks from Federated Car Care Center members,” said Phil Moore, senior vice president of Federated Auto Parts. “We want to congratulate this year’s winners and wish them luck when they take the track against one of the greatest dirt track racers of all time, Kenny Schrader.  Kenny always shows our guests a good time, so we know these winners will have a memorable experience and a whole lot of fun.”

Five Federated Car Care Center members were chosen as the winners of the exclusive “Get Dirty with Kenny” Car Care promotion and each will be accompanied on the trip by their respective Federated member:

• Northgate Transmission, Idaho Falls, ID;

• Walker’s Automotive, Green Acres, WA;

• Exhaust Pro, Winchester, Lexington, KY;

• United Auto Center, Mineola, NY; and

• Miller’s Auto Clinic, Staunton, VA.

 

The annual dirt track driving experience will be held at the Federated Auto Parts I-55 Raceway, the nationally renowned track owned and operated by Schrader. In addition to getting the chance to learn how to race, the contest winners will get a behind the scenes look at the racing business.

The Federated Car Care Center program is one of the fastest growing, complete support programs for some of the nation’s finest automotive service providers. To become a Federated Car Care Center member or for more information, contact your local Federated Auto Parts distributor.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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