Preparing For the Business Storm Approaching Your Shop
Will you be caught unprepared when the free car count comes to an end?
Preventive Maintenance Tips To Avoid Coolant Hose Failure
Determining a worn-out hose isn’t as simple as it used to be. This video is presented by The Group Training Academy.
Getting In The Car When The Keys Won’t Work
What do you do if the keyless entry remote won’t unlock the doors or start your customer’s VW?
How To Build Customers For Life
Learn how to create opportunities for 2nd, 3rd and 4th visits from multi-generational customers.
Shop Profile – Veenstra’s Garage, Grand Rapids, MI
Mike Veenstra ditched stale marketing techniques and began targeting higher-quality customers – it worked.
Run-Flat Tires Not Always Easy To Sell
Consumers who value peace of mind and security with a balance of ride comfort, may find run-flats right for them.
CarMD Releases Annual ‘Check Engine Light’ Data
CarMD publishes this report annually to bring awareness about the importance of check engine light health.
Maine Shop Profile – CW Repair, Pittston, ME
For this Auto Value Certified Service Center in Pittston, ME, ‘Service is the difference’ and empathy is key.
DRIVE Salutes K-O Auto, Ronan, MT
Dedicated team is focused on giving caring and complete service to every customer.
Understanding Key Programming Opportunities And Challenges
Key programming used to be a job for a locksmith or specialist, but the market is changing and you can offer this service.
Answer Customer Ride Control Questions By Thinking Like Them
Presenting your customer with inspection results and benefits of replacement will help sell the job.
Desire To Make A Difference Creates Dynamic Developments
Brakes for Breasts has raised more than $1.5 million to support Cleveland Clinic’s Breast Cancer Vaccine research.
