VW Passat/Golf, Audi A3 Transmission Oil Change Procedures
In this video, VAICO experts explain the service requirements of a 2012 VW Passat 2.0L TDI.
Never Overvalue The Importance Of Loyalty and Leadership
Loyalty is the key to customer retention and employee satisfaction, and is a true example of leadership skills.
Boulder, Colorado Shop Profile – Pellman’s Automotive
Customer service is the bedrock of the business – team works hard to make sure customers are satisfied.
Do Customers Know Their Suspensions Have Failed? (Video)
Suspensions degrade so slowly drivers often don’t notice. This video is presented by The Group Training Academy.
What Techs Can Learn From Inspecting Tie Rod Ends
Tie rod ends are key safety components. This video is presented by The Group Training Academy.
Control Arms Often Unappreciated Safety Components
Doing the repair job right will enhance customers overall satisfaction and safety. Sponsored by The Group Training Academy.
Auto Pros Visit STR Automotive, Mooresville, NC
The Auto Pros on the Road team goes on location in shops across the USA. This episode is sponsored by Autolite.
Understanding Critical Relationship Between Toe and Tie Rod
Be sure your techs know proper alignment procedures. This video is presented by the Group Training Academy.
Customer Service Should Be Be Your Shop’s Top Goal
Getting the job started right starts with a sincere greeting.
Easing Customers’ Pain With Regular Vehicle Maintenance
Keeping vehicles properly maintained can help stretch those gallons further on summer road trips.
AAPEX Opens Nominations For Service And Repair Awards
The awards will honor service and repair professionals who have performed above and beyond in 2022.
Simple Fixes For Bad Battery Connections
Sometimes the obvious cause of a vehicle complaint isn’t the right one. Your diagnostic skills are key.
