Teamwork, Dream Work and Shopping For Great Employees
Holly Weller tells her side of the success story that is Auto Fix in Henning, MN. This podcast is sponsored by AAPEX.
Five Keys To Setting Your Customer’s Next Appointment
Your dentist does it. Offer the convenience of setting the next appointment before your customer leaves.
DRIVE Salutes JAR Performance, McPherson, KS
The June DRIVE Spotlight shop has worked hard to build a shop full of honest mechanics who do trustworthy work.
Good Communication with Automotive Shop Customers Is a Two-Way Conversation
Using time wisely and keeping communication open helps improve your customer’s experience.
Making Sense Of Mazda’s IActivsense ADAS Technology
Mazda’s ADAS technologies use radar, cameras and lasers to identify objects and hazards and help drivers be safer.
Success Starts With High Expectations
Do you have customer service techniques that are helping you achieve the success you dreamed of?
Texas Shop Profile – First Tire & Auto
With four stores, owner Craig Popp knows he couldn’t reach his 25-year milestone without a great team.
Webinar: How to Keep a Vehicle on the Road Longer
This free webinar will give you real world tips to help you customers keep their vehicles on the road longer.
Quality, Inspected Used Tires Can Be Beneficial Option
If you’ve ever bought a used car, chances are you’ve bought used tires. This video is sponsored by Champtires.
Improve Your Diagnostic Skills By Using Your Ears
When your customer tells you what’s wrong are you really hearing what they’re saying? Listen first for better service!
CarMD Publishes Vehicle Health Index of CEL Trends
Catalytic converter replacements on model year 2005-2008 vehicles top the list of most needed repairs.
Saying ‘Thanks’ To Your Customers
Customer appreciation comes in many forms, but it’s sweet when you get it right.
