customer service Archives -
Solving Ride Complaints With Alignment Diagnostics

The source of the complaint can be the angles, electronics or tires.

Fine-Tuning Your Wheel Balancing Process

The first step to a smooth ride and well-balanced tire has nothing to do with the balancer.

Key Programming Challenges And Opportunities

For most vehicles today, it’s not so much about programming a new key to the car, but programming the car to the key.

Shop Profile – Hometown Auto, Liberty, MO

The owners of Hometown Auto Repair, believe that personal success is often found in doing things for others.

Understanding And Servicing Subaru’s EyeSight System

The driver assistance system utilizes cameras mounted inside the car on the upper edge of the windshield.

Diagnosing Electrical Problems With Your Multimeter

Transform your team’s electrical diagnostics skills with these routine multimeter tests.

Keyes To Success Unlock Technician Of The Year

Harrison Keyes, Jerry’s Automotive Service, Named 2023 Auto Value and Bumper To Bumper Technician Of The Year

Grand Touring Tire Market Adapts To Changing Demands

The days of grand touring tires being fitted only to sedans are a thing of the past.

Acura Turbo Engine Service

It is important to check the operation of the solenoids that control vacuum to the actuators.

Haslett, MI Shop Profile – A&D Repair

A&D Repair offers a wide range of services, including engine, undercar and collision and paint services.

Ignition System Tests You Should (And Shouldn’t) Follow

Do your technicians use tests that might give inconclusive results or do damage to the coil or drivers inside a module?

Indianapolis, IN Shop Profile – ASG Indy

Owner Craig Douglas says his demands are as high as his customers’ and his team reliably meets expectations.