VIDEO: Recording VINs – Never Get Them Wrong Again
The VIN can help tell you almost everything you need to know about a car’s history. That is, if you get the numbers right.
VIDEO: Appointment Scheduling – Get The Info Up Front
Get as much detail up front BEFORE the customer arrives. This video is presented by BOLT ON TECHNOLOGY.
How To Clean An Engine
Eleven steps to cleaning a car engine safely.
The Rule of 3X Tire Rotation
Proper rotation procedures maximize tread life and keep customers coming back.
SiriusXM Service Lane Program Benefits Shops, Customers
New program gives customers a free 3-month subscription to SiriusXM programming at no charge to shops.
VIDEO: 5 Ways Your CRM And SMS Can Bring In Customers
Digital resources can help reach customers. This video is sponsored by Auto Value and Bumper To Bumper.
The Best Way To Secure A Digital Customer Journey
There’s still a lot to learn about digital customer interaction. Do you know where to begin?
Top Lessons From 10 Years of ‘Selling Smart’
A decade of columns has produced a wealth of tips to increase the success of your business.
As We Hit The Road Again, Are Aging Tires Up To The Trip?
Automated tire inspection technology builds trust without adding time to the check-in process.
Smart Car Care App Reminds Customers Of Service Needs
App is intended to be a reference tool and for providing important maintenance reminders.
Increase And Retain Car Count With Membership Plan
Improve your customer experience and retention to get the best ROI on new customers.
Loaner And Courtesy Car Management For A Shop
A customer in a loaner vehicle is more likely to approve additional service work.
