One Simple Question Will Boost Customer Satisfaction (Video)
Ask if the vehicle has other issues. This video is presented by Auto Value and Bumper to Bumper.
ASE C1 Test Highlights – Customer Communication Part 2 (VIDEO)
The first encounter you have with a client can be a lasting on. This video is presented by The Group Training Academy.
How ‘Online’ Actually Benefits Your Shop (Video)
It’s about convenience and communication. This video is presented by BOLT ON TECHNOLOGY.
ASE C1 Test Highlights – Talking To Customers Part 1 (VIDEO)
Everyone talks, but can you communicate? This video is presented by The Group Training Academy.
Auto Pros Visit Pruitt’s Auto Service, Louisville, KY
Auto Pros on the Road is a new video series that presents the Babcox Media team on location. Presented by Autolite.
Contactless Payments Help Shops, Customers Interact Indirectly
The use of contactless payments has grown over 150% since March of 2020.
Why Engine Coolant Replacement May Be Necessary, Not Optional
Look at the condition of the additive package and the freezing point to justify coolant replacement.
Your Customer’s TPMS Light Is On – Can You Reliably Turn It Off?
Keep customers coming back for the next round of service – not to deal with an annoying TPMS light.
Mitchell 1 Enhances Manager SE Shop Management Program
New enhancements have been added to increase automotive fleet integration.
VIDEO: Auto Pros On The Road Visit Fleet Doc, Lexington, KY
Auto Pros on the Road presents the Babcox Media team on location. This episode is sponsored by Fram.
VIDEO: Can You Calculate How Much Comebacks Really Cost?
Choosing cheaper parts will likely cost you in the long run. This video is sponsored by the Group Training Academy.
S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches
Contactless payments can make your customers comfortable – and make your finances more secure.
