Answering The Phone: Don’t Give Your Customers The Runaround
Is your team equipped so they don’t have to put a customer on hold or transfer them to someone else?
S.O.S. Podcast – Make It Easier To Get Paid For Your Services
Technology has changed the way you can request and accept payment. This episode is presented by 360 Payments.
VIDEO: Texting Customers, Managing Expectations
Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.
Cell Phones and Bad Customer Behavior
An educated customer is a good thing, but access to wrong information can make some people less trusting.
Video: Digital Inspections – The Key to Communicating
DVIs provide your customers with full transparency to repairs needed. This video is sponsored by BOLT ON TECHNOLOGY.
CarMD Releases 2021 Vehicle Health Index
CarMD finds vehicle owners in California paid most, while Ohio paid least for Check Engine light-related car repairs in 2020.
Orange Barrels Highlight Importance Of Automotive Parts
Increased traffic on the road can lead to increased traffic in your shop. Are your customers ready to road trip?
How To Boost Car Count 10% By Improving Customer Service
if you seek the virtue of continuous improvement and being even more successful this year than last, read on.
ABS Warning Lights Are There For A Reason
ABS operates in the background, so customers may not even notice when something goes wrong.
VIDEO: The Business Power Of Social Media
Social media can be an excellent tool to stay in touch with clients. This video is sponsored by BOLT ON TECHNOLOGY.
Automotive Repair Social Media Management
Proper attention to social media will help create a successful campaign that can set your shop apart from competitors.
VIDEO: Recording VINs – Never Get Them Wrong Again
The VIN can help tell you almost everything you need to know about a car’s history. That is, if you get the numbers right.
