customer service Archives - Page 13 of 21 -
How To Maximize Your Shop’s Alignment Service Opportunities

Here are 10 tips to help make your shop’s alignment services profitable and productive.

Is Your Shop’s Culture Built On Your Clients’ Experiences?

Today’s business climate is in constant evolution that requires adaptation. People are the most strategic resource.

What’s Your Two-Year Plan?

Your 2023 customers will likely be a lot like the 2021 customers but will probably keep their vehicles even longer.

Supply Chain Challenges Not An Issue, Says Champtires

Premium used tires can be a responsible way to use recycled products while saving yourself and customers money.

What Does The Three-Peak Mountain Snowflake Symbol Mean?

There is one symbol on tires you can point out to customers looking for safe driving in snowy conditions.

Advance Creates Holiday Road Trip Promo for Pet Owners

From Dec. 13-24, participating Advance retail locations will welcome road trippers and their four-legged co-pilots.

Suggesting Service And Managing Maintenance – ASE C1 Test Prep

Your customers may not realize what service their vehicle needs. This video is presented by The Group Training Academy.

Profiting With Today’s Changing Brake Job

ADAS, ABS and electric parking brake systems are adding new complexity to the common pad and rotor replacement.

Do Your Signs Shout Over Your Shop’s Message?

What do you offer, and what image or words will prompt a customer’s desire to inquire about a particular service?

Contactless Payments – Keeping Us Together By Keeping Us Apart (VIDEO)

Meet customers’ expectations for convenience and safety. This video is presented by BOLT ON TECHNOLOGY.

Contactless Payments – How Do They Work? (VIDEO)

The use of contactless payments has grown 150% since March of 2019. This video is sponsored by BOLT ON TECHNOLOGY.

One Simple Question Will Boost Customer Satisfaction (Video)

Ask if the vehicle has other issues. This video is presented by Auto Value and Bumper to Bumper.