Shop Manager Embezzles More than $600,000 from Business -

Shop Manager Embezzles More than $600,000 from Business

The now ex-shop manager of Greenwich Automotive Services in Greenwich, CT, embezzled more than $600,000 between 2005 and 2008. According to an article in the Greenwich Time, the manager took cash that was generated from vehicle repairs and gas station sales. He regularly accessed the shop's computer system and altered the amounts of money the shop received.

The now ex-shop manager of Greenwich Automotive Services in Greenwich, CT, embezzled more than $600,000 between 2005 and 2008. According to an article in the Greenwich Time, the manager took cash that was generated from vehicle repairs and gas station sales. He regularly accessed the shop’s computer system and altered the amounts of money the shop received.

Below is the article as it appeared on the Greenwich Time website.

Greenwich gas station owner opens up about workers’ wrongdoing

Frank MacEachern, Staff Writer
June 5, 2011

Chris Canavan, owner of Greenwich Automotive Services, stands outside his business, which is now located in Port Chester, NY. A former manager pleaded guilty Thursday, June 2, 2011, in connection with the embezzlement of more than $600,000 from the business between 2005 and 2008. Photo: Frank MacEachern / Greenwich Time.

What’s it like working with an employee who you suspect of stealing hundreds of thousands of dollars from your business?

"It was awkward; it was very awkward," said Chris Canavan, owner of an auto repair business formerly located in Greenwich.

It turned out Canavan was right to be suspicious of the worker. Eugene Ceriello, 47, of Stamford, pleaded guilty last week to failing to pay taxes on more than $600,000 in funds embezzled from Canavan’s Greenwich Automotive Services on West Putnam Avenue between 2005 and 2008. Ceriello was the manager of the shop, which is now located just over the state line in Port Chester, N.Y.

Canavan went to Greenwich police in February 2010 when an initial audit turned up thousands of dollars missing, but kept Ceriello as an employee.

"I couldn’t believe he did this, and I wanted him there for any questions I had on how he did it," said Canavan, a former Greenwich resident.

He eventually fired Ceriello in April 2010.

To read the entire article on the Greenwich Time website, visit http://www.greenwichtime.com/default/article/Greenwich-gas-station-owner-opens-up-about-1410926.php.

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By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
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parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
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