Repair Shop Employee Fires Shots at Suspected Car Thief -

Repair Shop Employee Fires Shots at Suspected Car Thief

An employee at Accountable Auto Care in Broomfield, CO, decided to take matters into his own hands when a Jeep Grand Cherokee was stolen from the repair shop. The employee jumped into another vehicle and gave chase after the stolen vehicle. According to police, after the two vehicles collided several times, the shop employee drew a gun and fired two shots at the thief.

An employee at Accountable Auto Care in Broomfield, CO, decided to take matters into his own hands when a Jeep Grand Cherokee was stolen from the repair shop. The employee jumped into another vehicle and gave chase after the stolen vehicle. According to police, after the two vehicles collided several times, the shop employee drew a gun and fired two shots at the thief.

Below is the article as it appeared on the Daily Camera website.

Theft from auto-repair shop leads to chase, gunfight in Broomfield

5/06/2011
By Joe Rubino

BROOMFIELD — Police on Friday night confirmed they have two men in custody in connection with an incident that involved an auto theft, a car chase and gunshots near the intersection of West 112th Avenue and Main Street in Broomfield.

No one was injured in the incident, according to police.

At 5:09 p.m. Friday, police received a call that a Jeep Grand Cherokee was stolen from the lot of an auto-repair shop on the 7100 block of West 117th Avenue, according to Broomfield Police Sgt. Scott Swenson. Before officers could respond, an employee at the repair shop got into another vehicle and chased the stolen car.

The two vehicles collided several times as they traveled south down Main Street, eventually jumping the curb and traveling through a field before coming to a stop near the intersection of West 112th Avenue and Main Street, Swenson said.

At that point, the two men got out of the vehicles, and the employee of the auto-repair shop drew a gun and fired two shots, neither one hitting the other man, Swenson said. The two men then got into a physical altercation before police arrived and took them both into custody, Swenson said.

To read the entire article on the Daily Camera website, visit http://www.dailycamera.com/broomfield-news/ci_18012901.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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