Raybestos Brand Releases Time Saving Quick Reference Guide -

Raybestos Brand Releases Time Saving Quick Reference Guide

Affinia Global Brake and Chassis with its Raybestos brakes - a member of the Affinia family of brands - makes it easier for technicians to locate today's most frequently used part numbers. The new Quick Reference Guide is a time saving identification tool for technicians servicing 2000-2011 vehicles.

Affinia Global Brake and Chassis with its Raybestos brakes – a member of the Affinia family of brands – makes it easier for technicians to locate today’s most frequently used part numbers. The new Quick Reference Guide is a time saving identification tool for technicians servicing 2000-2011 vehicles.

The Quick Reference Guide includes expanded foreign nameplate coverage and lists part numbers for Raybestos brand disc brake pads, brake shoes, disc brake rotors and brake drums. Leading the way in first-to-market coverage, this guide includes:
• 1,453 brake pad listings for model year 2011;
• 692 brake rotor listings for model year 2011;
• 26 brake drum listings for model year 2011; and
• 83 brake shoe listings for model year 2011.
 
Each new Raybestos Brakes Professional Grade replacement brake component is rigorously researched, extensively tested and fleet proven to match OE safety criteria. The Raybestos brand is the only Aftermarket brand to provide Safety First Engineering. Import and domestic brake systems are constantly researched to ensure OE fit, form and function. All designs and materials are tested at the factory and then again on dynamometers at the R&D lab in Winchester, KY. The parts are then put to the test in the real world on racetracks, police cruisers and vehicle fleets to guarantee premium performance and maximized safety.

To order a copy of the new Quick Reference Guide (catalog number RQR-11), contact your local Raybestos brand sales representative. For more information on Raybestos brake or chassis parts, visit www.raybestos.com or call (800) 323-0354.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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