New ALI Interactive Online Lift Safety Training Course Is Now Live -

New ALI Interactive Online Lift Safety Training Course Is Now Live

The convenient new online version of the Automotive Lift Institute (ALI) Lifting It Right vehicle lift safety training course is now live. In Lifting It Right: 2014 Online Edition, a narrator guides trainees through curriculum covering lift types, the lifting and lowering process, and lift maintenance. Throughout the presentation, real-world scenarios with corresponding questions are presented to engage participants, who interact with the content and receive immediate feedback when answering the questions.

The convenient new online version of the Automotive Lift Institute (ALI) Lifting It Right vehicle lift safety training course is now live. Lifting It Right: 2014 Online Edition can be accessed at www.autolift.org/store.php#liftingitright.

The course is produced by ALI and hosted by racing legends Richard and Kyle Petty. ALI partnered with dealer services provider KPA, which has trained more than 1 million automotive industry professionals, to adapt material from the popular Lifting It Right DVD into an interactive, Web-based format. The information presented applies to lift operators at dealerships, independent shops, government agencies, vocational schools and other facilities.

“With health and safety officials increasing their focus on vehicle service providers throughout North America, it is crucial that members of the service and repair industry take ownership of safety issues and embrace a proactive approach to accident prevention,” says R.W. “Bob” O’Gorman, ALI president. “Safety materials developed by ALI, such as this this training program, allow employers to take a leadership role in service bay safety instead of simply reacting to penalty-based enforcement programs.”

In Lifting It Right: 2014 Online Edition, a narrator guides trainees through curriculum covering lift types, the lifting and lowering process, and lift maintenance. Throughout the presentation, real-world scenarios with corresponding questions are presented to engage participants, who interact with the content and receive immediate feedback when answering the questions. The interactive elements provide a positive learning environment and reinforce the trainee’s understanding of each topic presented before moving forward.

At the conclusion of the program, a certificate of completion is generated and stored online. It can also be printed and displayed or filed if desired.

“The ability to manage training records online is probably the biggest benefit to shop operators, beyond minimizing the slowdown of productivity associated with traditional workforce-styled classroom training,” says O’Gorman. “With online records, there is no need to print and score a written test and then store a certificate. When training compliance needs to be demonstrated, the manager can just pull up each employee’s record on the computer.”

To access Lifting It Right: 2014 Online Edition, visit www.autolift.org/store.php#liftingitright. The training program costs $29 per trainee. Once registered, the user can take up to 90 days to successfully complete the course. If the participant fails the question-and-answer portion on the first try, he or she may study and review the course as needed before re-taking the online test a second time within the allotted 90 days.

Upon completion of the program, each participant will receive a copy of ALI’s Automotive Lift Safety Tips card and the Lifting It Right safety manual via mail.

Those seeking to continue to document training without the use of online tools or a certificate from ALI will continue to be able to purchase ALI’s Lifting It Right DVDs through the ALI store at www.autolift.org/store.php or via phone at (607) 756-7775.

To learn more about ALI, visit www.autolift.org or call (607) 756-7775. You can also connect with ALI on Facebook at www.facebook.com/LiftInstitute, on Twitter at www.twitter.com/LiftInstitute, and on YouTube at www.youtube.com/LiftInstitute.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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