MOOG 'Problem Solver Of The Year' Award Presented To Ryan Newman Crew Chief Matt Borland -

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MOOG ‘Problem Solver Of The Year’ Award Presented To Ryan Newman Crew Chief Matt Borland

Federal-Mogul Corporation presented the $100,000 MOOG Steering and Suspension “Problem Solver of the Year” Award to Matt Borland, crew chief for Ryan Newman and the MOOG-equipped No. 39 Quicken Loans Chevrolet SS, during the NASCAR NMPA Myers Brothers Award Luncheon in Las Vegas last week. Borland is the sixth winner of the prestigious annual award, which recognizes the top-performing crew chief in Sprint Cup Series competition.

Shop Owner Staff
By Shop Owner Staff
Published:

Federal-Mogul Corporation presented the $100,000 MOOG Steering and Suspension “Problem Solver of the Year” Award to Matt Borland, crew chief for Ryan Newman and the MOOG-equipped No. 39 Quicken Loans Chevrolet SS, during the NASCAR NMPA Myers Brothers Award Luncheon in Las Vegas last week. Borland is the sixth winner of the prestigious annual award, which recognizes the top-performing crew chief in Sprint Cup Series competition.

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Borland earned year-end Problem Solver honors based on his Sprint Cup Series-high five weekly MOOG “Problem Solver of the Race” wins. The weekly MOOG award is presented to the crew chief whose car posts the greatest second-half improvement in average lap time while finishing on the lead lap.  Borland won the weekly award at Fontana in March, at Darlington and Charlotte in May, at Richmond in September, and at Phoenix in November.  Three crew chiefs – Todd Gordon (No. 22 Ford), Gil Martin (No. 29 Chevrolet) and Paul Wolfe (No. 2 Ford) – finished the year with four weekly MOOG wins each.

“We had three- and four-way ties at the top of the Problem Solver standings over the final two months of racing, but Matt ultimately pulled it out with his win at Phoenix,” said Jay Burkhart, senior vice president, global marketing, Federal-Mogul Vehicle Components segment. “So much of a Sprint Cup car’s performance is in the hands of the crew chief, and Matt showed that he is among the very best when it comes to finding that extra edge during the second half of each race.”

According to the company, MOOG Steering and Suspension components are the leading choice of automotive repair professionals and top crew chiefs and have helped drive an unprecedented 48 consecutive NASCAR Cup champions – including this year’s Sprint Cup winner, Jimmie Johnson and the 48 Lowe’s Chevrolet – to victory.
 
For more information regarding the MOOG Problem Solver awards and MOOG products, visit the brand’s technician-focused www.moogproblemsolver.com website or contact your MOOG supplier. Like MOOG on Facebook at www.facebook.com/moogproblemsolver or follow @moogPS on Twitter. To identify the right MOOG part for virtually any application, use the convenient www.FMe-cat.com electronic catalog.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff
Published:

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

Read Full Article

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