MAHLE RTI Planning 'Strong Presence' At The 2014 MACS Trade Show -

MAHLE RTI Planning ‘Strong Presence’ At The 2014 MACS Trade Show

Showcasing its latest offerings for A/C professionals, MAHLE RTI has announced it will exhibit at the MACS (Mobile Air Conditioning Society) 2014 Training Event and Trade Show, Jan. 16-18 at the Sheraton Hotel in New Orleans.

Showcasing its latest offerings for A/C professionals, MAHLE RTI has announced it will exhibit at the MACS (Mobile Air Conditioning Society) 2014 Training Event and Trade Show, Jan. 16-18 at the Sheraton Hotel in New Orleans. MAHLE RTI will be located at booth No. 104. The company also is a silver sponsor of the convention’s keynote lunch and closest to the pin contest for the golf tournament.

In addition, Keith Korchma, eastern region sales director, MAHLE RTI, will provide a technical update on the A/C market for technicians on Friday, Jan. 17. Korchma will highlight the vehicle models supported by the company’s machines and any recommended maintenance. At its booth, MAHLE RTI will display its latest offering, a RHS1280 machine, which handles the new R-1234yf refrigerant.

MAHLE RTI will give away an ArticPRO RHS980H to one lucky winner as part of the MACS 2014 Show giveaways. The SAE J2788 certified unit is one of the company’s most popular and is used to service hybrid and conventional vehicles with R134a refrigerant. All service member and non-member attendees at MACS 2014, including shop owners and technicians, will receive an entry form with their registration packet. Attendees also can register on-site, and must turn in entry forms at the MACS booth No. 116. Winners must be present on the trade show floor to win.

 

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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