Get Dirty With Kenny And The 'Two Guys' -

Get Dirty With Kenny And The ‘Two Guys’

It's time to "Get Dirty with Kenny" and this year Kenny Schrader is bringing along his friends, Kevin Byrd and Willie B., the hosts of the Federated-sponsored SPEED show "Two Guys Garage." Kenny and the Two Guys will be taping a special on-location episode of "Two Guys Garage" as Federated entertains the winners of this exclusive Federated Car Care promotion.

It’s time to “Get Dirty with Kenny” and this year Kenny Schrader is bringing along his friends, Kevin Byrd and Willie B., the hosts of the Federated-sponsored SPEED show “Two Guys Garage.” Kenny and the Two Guys will be taping a special on-location episode of “Two Guys Garage” as Federated entertains the winners of this exclusive Federated Car Care promotion.

 

“We want to thank the Two Guys for joining Kenny to host our annual ‘Get Dirty with Kenny’ Federated Car Care promotion,” said Phil Moore, senior vice president of Federated Auto Parts. “It will be great to have them with us for the weekend of fun, and as an added bonus, the ‘Get Dirty’ winners may be part of a future episode of ‘Two Guys Garage.’ I have warned Kevin and Willie B. that Kenny Schrader takes no prisoners when it comes to dirt track racing, so they better be prepared on race day. With all this excitement, we know our winners will have the time of their lives.”

The annual “Get Dirty with Kenny” dirt track driving extravaganza will again take place this year at the Federated Auto Parts I-55 Raceway in Pevely, Mo., outside of St. Louis. Winners of this Federated Car Care promotion will receive the opportunity to race with NASCAR driver and dirt track legend Schrader as well as get a behind the scenes look at the racing business. To be eligible to win a chance to “Get Dirty with Kenny and the Two Guys,” a shop must be enrolled as a Federated Car Care Center member by June 1, 2013. All Federated Car Care Center members in good standing are automatically registered to earn a chance to win an all-expense paid trip.

The Federated Car Care Center program is one of the fastest growing, complete support programs for some of the nation’s finest automotive service providers. To become a Federated Car Care Center member or for more information, contact your local Federated Auto Parts distributor.

To find out if you are up to the “dirty” challenge, visit www.federatedautoparts.com.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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