Federated Members Help Make It A Happy Holiday With Toys For Tots Activities -

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Federated Members Help Make It A Happy Holiday With Toys For Tots Activities

A recent donation of $145,000 to the Marine Toys for Tots Foundation was not the end of the Federated Toys for Tots campaign for 2013; it was just the beginning. Many Federated members are collecting contributions and toys at their store locations for Toys for Tots while others are conducting contests for customers as a way to thank them for their donations to the campaign.

Shop Owner Staff
By Shop Owner Staff
Published:

A recent donation of $145,000 to the Marine Toys for Tots Foundation was not the end of the Federated Toys for Tots campaign for 2013; it was just the beginning. Many Federated members are collecting contributions and toys at their store locations for Toys for Tots while others are conducting contests for customers as a way to thank them for their donations to the campaign.

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“Our members have made the Toys for Tots campaign a year-round priority and we want to thank them for their efforts and generosity on behalf of Toys for Tots,” said Mike Schultz of Federated Auto Parts. “From conducting contests and special promotions to collecting toys and making monetary contributions, our members and their customers have made it a priority to make the holiday season a little better for those less fortunate.”

The following is a list of some of the Federated members who are collecting toys and donations on behalf of the Marine Toys for Tots campaign. 

A.R.P. Warehouse
APW Div./Gipe Service Parts Warehouse
Arnold Oil Co., Austin
Arnold Oil Co., Corpus Christi
Auto Distributor
Auto Parts Co.
Automotive Jobbers Supply
Barrett Automotive
Brake and Equipment Warehouse
Canusa Automotive Warehousing
Cold Air Distributors
Fisher APW
Hovis Auto and Truck
Keystone Automotive
KOI Warehouse Inc.
Jobbers Automotive Service Warehouse
Midway Auto Supply
Motown Automotive Distributors
Reliance Automotive
P&F Automotive Warehouse
S & S Distributors
Service Parts Warehouse
TPH Inc.
Tri City Automotive Warehouse
United Auto Supply
Vaca Valley
Warehouse Inc.

Participating Federated Auto Parts stores will accept toy donations at their locations. Financial contributions can also be made at www.federatedautoparts.com/ToysforTots.aspx, which links directly to the Toys for Tots website. Donors can use their credit card securely to make a monetary donation or print out a form and mail it in with a check made out to Toys for Tots.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff
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By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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