Bosch 'ESIAccess' Program Changes Way Shops Obtain Advanced Diagnostic Scan Tools -

Bosch ‘ESIAccess’ Program Changes Way Shops Obtain Advanced Diagnostic Scan Tools

Bosch has introduced "ESIAccess" (pronounced "Easy Access"), a revolutionary scan tool subscription program that allows shops to obtain advanced diagnostics equipment, software and the latest vehicle coverage with no equipment purchase and just a modest monthly fee, the company says. Available exclusively through NAPA stores, the program caters to shop owners looking for a time-saving, economical solution to diagnosing today's complex vehicles.

Bosch has introduced “ESIAccess” (pronounced “Easy Access”), a revolutionary scan tool subscription program that allows shops to obtain advanced diagnostics equipment, software and the latest vehicle coverage with no equipment purchase and just a modest monthly fee, the company says. Available exclusively through NAPA stores, the program caters to shop owners looking for a time-saving, economical solution to diagnosing today’s complex vehicles.

“The ESIAccess program, available for shops in the United States, was designed to eliminate unexpected costs and avoid the need to invest in multiple scan tools while guarding against equipment obsolescence. It provides access to the latest scan tool technology equipped with the most up-to-date software, and ultimately minimizes the risk to the shop owner,” said Mike Hosch, director of diagnostics sales for Bosch.

The program provides the shop with:

• State-of-the-art diagnostic equipment, with ability to avoid obsolescence;

• Continuous full warranty, no surprise repair expenses;

• Advanced software coverage for domestic, European and Asian vehicles, with continuous updates;

• Significantly lower cost than traditional methods of acquiring diagnostic scan tool technology, with savings of up to 40 percent over a two-year period; and

• Express Product Exchange if equipment becomes inoperative.

The subscription plan includes an initial two-year commitment, but because Bosch retains ownership of the scan tool, users can cancel at any time (fees may apply).

“The ESIAccess Plan, available through NAPA Auto Parts stores, is a no-risk way for shops to use the highly advanced Bosch M-VCI scan tool, bundled in a subscription program where the shop pays only a $299 activation fee and a $149 monthly fee. Bosch provides the shop with the scan tool and allows subscribers to update their software without any unexpected expenses. If their scan tool needs repair, Bosch will provide an immediate replacement, so shops never miss a beat when servicing vehicles,” Hosch said.

The program is powered by the Bosch Mastertech VCI scan tool, which is the backbone of the program. A complete PC-based diagnostic solution, the M-VCI features powerful ESI[tronic] 2.0 software that provides coverage for European vehicles, and the award winning Shop Foreman Pro software that provides coverage for Domestic and Asian Vehicles.

Developed specifically for North America, Bosch’s M-VCI scan tool is a perfect match for the ESIAccess subscription program, the company says.

“The Bosch M-VCI tool offers the fastest and most powerful vehicle communication interface in the aftermarket, providing information that you need to diagnose and repair today’s complex vehicles accurately and quickly,” said Ravi Subramanyan, senior product manager, diagnostic scan tools, for Bosch.

ESIAccess is available exclusively through NAPA, and anyone interested in putting an M-VCI diagnostic scan tool to work in their facility should contact their local NAPA sales representative.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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