Doug Kaufman, Author at Shop Owner Magazine - Page 23 of 26
B’laster Names January 2021 Instructor Of The Year Finalist

Tracey Hicks is opening doors and helping students walk through them.

VIDEO: Battery Testing For Shop Owners

Finding the right battery takes extra knowledge and a little more time. This video is sponsored by The Network Academy.

New Technology Can Help Solve Old Challenges

Software solutions can help shop owners deal with customers, employees and suppliers with personality and professionalism.

VIDEO: Busting The Car-Count Myth

Being busy and being profitable are not the same thing. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: Understanding What You Can And Can’t Change

Have you made any new years resolutions yet? This video is sponsored by Auto Value and Bumper to Bumper.

Shop Profile: Hilltop Auto Service, Byron Center, MI

For owner Ken Elzinga, his main goal is to build trust and create long-term relationships.

Training Still Matters, Regardless Of The Method

In this podcast, we recap the benefits and opportunities presented at this year’s Virtual AAPEX Experience Nov. 3-5!

VIDEO: Not The Smartest, But The Best

Have you ever wondered why leaders rarely succeed on their own? This video is sponsored by the MyPlace4Parts Studio.

Understanding How Rental Car Insurance Impacts Your Shop

If you have a loaner or rental car program, you need to understand the liability you could face without the right insurance.

Limiting Your Loaner Liability

Shops often worry about the cost of managing their rental or loaner fleet. There are solutions to simplify the process.

VIDEO: Hiring Millennials

Millennials are looking for a work/life balance. This video is sponsored by the MyPlace4Parts Studio.

Shop Profile: Octane Garage In Gillette, Wyoming

A strategy of positive teamwork drove owner Doug Leitzke to imagine his ideal facility and make it a reality.