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New Technology Can Help Solve Old Challenges

Software solutions can help shop owners deal with customers, employees and suppliers with personality and professionalism.

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2020 brought unprecedented difficulties to shop owners – but in many cases there were significant opportunities as well. From customer service to employee training to supplier relationships, modern technology has helped solve some of the industry’s oldest challenges. Doug Kaufman speaks with Chris Boshaw, president and CEO of Shop Boss and Cavan Robinson, general manager of Shop Boss.

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