Doug Kaufman, Author at Shop Owner Magazine
What Could Possibly Go Wrong And Other Things Murphy Knew

Business insurance – do you know what you need? This episode of Talking Shop is sponsored by AAPEX.

Building The Perfect Future By Mentoring

The term ‘born leader’ may actually be doing us all a disservice in this industry – instead, try to grow greatness.

Virginia Shop Profile – Fallon Automotive

Strong relationships have made the past two decades in business successful with community, suppliers and employees.

Fighting HVAC Odors (VIDEO)

The cabin air filter is an integral part of the HVAC system. Sponsored by The Group Training Academy.

Vehicle Emission Particulates (VIDEO)

Cabin air filters can stop exhaust particulates from reaching vehicle occupants. Sponsored by The Group Training Academy.

Shop Profile: Colket Automotive Technical Services

Ross Colket says a combination of relationships, confidence and education has been his secret to success.

Future Techs Aren’t The Only Ones In Short Supply

What can we do about the often overlooked factor in the equation, skilled, passionate, dedicated teachers?

ECM/PCM Communication Issues (VIDEO)

Before swapping a module because it won’t communicate, do a simple inspection. Sponsored by The Group Training Academy.

Diagnosing Drivability Concerns (VIDEO)

There are only four fundamental areas that could cause drivability concerns. Sponsored by The Group Training Academy.

If You Weren’t At AAPEX, What Did You Really Miss?

To many thousands of people, AAPEX was the biggest party of the year – if you weren’t there, here’s a recap.

Hawaii Shop Profile – Lex Brodie’s, Oahu, HI

Lex Brodie’s Tire Centers’ core values have honored customers, employees and community since 1961.

Nominate An Industry RockStar Today

We’re looking for today’s most dynamic performers across the vehicle care industry. That might be you!