Doug Kaufman, Author at Shop Owner Magazine - Page 25 of 26
VIDEO: Recognizing Employee Milestones And Accomplishments

Have you told your employees you appreciate them? This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Your Business Needs A Health Check Too

Here are some key things you should assess every year. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Would You Wait In Your Shop?

How welcoming and accommodating is your waiting area? This video is sponsored by the MyPlace4Parts Studio.

VIDEO: How To Maximize Online Marketing

Are you maximizing your online marketing efforts? This video is sponsored by the MyPlace4Parts Studio.

VIDEO: The Benefits Of Service Reminders

Service reminders are a device you should have in your toolbox. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Five Factors For Fantastic Sales Training Results

Make sure your training initiatives succeed. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Governing Drug Use In Your Shop

Do you have a drug policy in your shop? This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Millennials In Your Shop – They’re Not Who You Think

Donny Seyfer explains many ways to measure the success of millennials. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Can Today’s Shop Operator Be An Absentee Owner?

Advice for owners faced with challenges of being an absentee owner. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Realizing What Your Customers Need

What shop owners may be doing that does not make sense today. This video is sponsored by the MyPlace4Parts Studio.

Auto Service The Way It Used To Be

The auto service business has definitely changed over the decades, but in some ways the story probably has stayed the same.

Automotive Excellence Of Seal Beach

This Confidence Plus Certified Service Center sets a high bar for customer service.