Doug Kaufman, Author at Shop Owner Magazine - Page 22 of 26
Ward Service Draws On Nearly A Century Of So-Cal Strength

Since 1923, Ward Service has survived multiple disruptions – the family business endures.

NWA Car Clinic Shop Profile

Lowell, Ark., shop serves the Ozarks’ automotive population with a bit of European precision.

VIDEO: The Benefits Of A Loaded Strut

Struts and springs are one of the most important suspension components. This video is sponsored by The Network Academy.

VIDEO: Methods Of Training

Don’t just train for today, train for tomorrow as well. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: Growth Requires Ongoing Training

Training comes in many forms – don’t miss out. This video is sponsored by BOLT ON TECHNOLOGY.

Do Your Shop Challenges Start At The Top?

Shop owners are pressured into offering health insurance, tool allowances and retirement plans for employees.

VIDEO: The Importance Of Digital Vehicle Inspections

DVIs provide the transparency and trust your customers need. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: Working Together As A Team

Calling a team a team doesn’t necessarily mean it really is one. This video is sponsored by Auto Value and Bumper to Bumper.

VIDEO: Servicing Blower Motor Resistors

The blower motor resistor may be one of the most overlooked components. This video is sponsored by The Network Academy.

VIDEO: Staying Connected To Your Customers

Staying in touch with customers in a contact-free society is vital. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: Small Changes Can Have Big Impacts To Your Business

Don’t set unrealistic expectations; start with things you can accomplish. This video is sponsored by BOLT ON TECHNOLOGY.

JR Arellano Ocampo, January’s Continental Student Of The Month

JR is a senior in Automotive Technology at Lewisville School District’s TECC East in Lewisville, Texas.