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Business and technical intelligence for automotive repair shop professionals
Shop Operations

Read The March Issue of ShopOwner’s Digital Edition Now

Containing management and technical content, this issue is available to read or download at no charge.

Shop Owner Staff
By Shop Owner Staff
Published:


The interactive and easy-to-use digital edition of ShopOwner’s March issue is available now.

Related Articles
Click Here To Read The March Issue

The March issue features a shop profile of Robert’s Bruneau’s, a family-run multi-shop operation in West Haven and Milford, CT, as well as management articles on the value of a mentor, how to decide when a customer isn’t right for you (and how to deal with someone who tells you otherwise), reckoning with the question of would you work with yourself, five signs you need more shop financing and more, including Tech Tips, new products and opinion columns.

Every issue of ShopOwner also includes technical content from ImportCar, Brake & Front End, Underhood Service, TechShop and Tire Review, all ShopOwner channels.

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Customer Service

CUV/SUV Tires Expected To Continue To Grow And Adapt

Replacement tires will follow OEM trends for fuel-efficiency and performance.

Denise Koeth
By Denise Koeth
As senior editor of Tire Review magazine, Denise writes feature articles on various tire segments and columns on boosting dealer profits, as well as managing and editing the magazine's various featured columns. She also manages Tire Review Online, the magazine's well-read Web site. Prior to joining Tire Review, Denise served as feature section writer and news reporter for the Medina Gazette and was a reporter for the Barberton Herald, both located in the Akron area. She is a graduate of the University of Akron with a degree in communications.
Published:

By now, tire dealers are used to the significant, steady growth of the CUV/SUV vehicle market, and the corresponding tires that go with them. Savvy dealers have likely devoted many hours to training staff and chatting with customers about this segment, and for good reason: the CUV/SUV vehicle market continues to grow its share, going from roughly 30% in 2012 to more than 50% in 2023, according to David Poling, vice president of R&D and technical for Giti Tire R&D Center (North America) Inc.

Read Full Article

More Shop Operations Posts
Hiring Outside of The Box – How to Recruit Top Talent

Here are five of the best ways to build the best team in your shop.

By Chase Clough
TechForce Announces Winners of Techs Rock Awards

Misael Rodriguez and Dustin Thomas are the grand-prize winners.

By Josh Cable
TechShop, ShopOwner Offer $50 For Good Guesses

Guess The Tool For A Chance At Cold Hard Cash!

By Nadine Battah
Upgrading Your Air System Is Easier Than You Think

Improving your shop airflow benefits your shop, your techs and your bottom line

By Eric Garbe

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Opinion: Do Technicians Need Tips?

Everyone likes to feel appreciated, but will a tip make your techs work any quicker or more precisely?

By Andrew Markel
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