The interactive and easy-to-use digital edition of ShopOwner’s February issue is available now.
The February issue revisits Harrison Keyes, owner of Jerry’s Automotive Service in Waukesha, WI, who credits attention to detail and caring for customers and employees as the not-so-secret ingredient in his shop’s success.
In addition, you’ll find management articles and editorial commentary, including a petition from Shop Owner Coach’s Vic Tarasik to start calling your team of skilled automotive experts “specialists;” how empowering your workers can be transformative, according to David Rogers; why selling specialized services may be the perfect opportunity to show your talents, laughing at what Artificial Intelligence thinks car parts look like; profiting from and through changing expections and more. Also, you’ll find Tech Tips, new products, editorial commentary and technical content from ImportCar, Brake & Front End, Underhood Service, TechShop and Tire Review, all ShopOwner channels.