Josh Cable, Author at Shop Owner Magazine
Talking Telematics – Dealing With Data

With more of our physical world now connected to the internet, many of our devices (cars too) send and receive data.

Talking Telematics

Telematics has become an essential tool for commercial and government fleets, as well as for John and Sue Public.

Making The Case For Remanufactured Parts

This is the perfect time to talk to your customers about reman parts.

Saying ‘Thanks’ To Your Customers

Customer appreciation comes in many forms, but it’s sweet when you get it right.

Online Ordering Isn’t A Fad

Online sales in the automotive aftermarket continue to grow.

Labor Shortage, Right to Repair in Focus at AAPEX Buyer Panel

A who’s who of aftermarket leaders reflected on the long, strange trip that’s been 2020-2021.

Veterans Can Be Heroes Off the Battlefield Too

Veterans can bring great value to the civilian workplace, in terms of technical skills and leadership abilities.

Remanufacturing And The EV-Battery Challenge

EV growth is obvious, but what happens to batteries once they reach the end of their lifecycle?

Video: When Should the Fuel Filter Be Replaced?

Fuel filters are necessary to keep contaminants away from the tank. This video is sponsored by FRAM.

VIDEO: ACDelco Offers Replacement Options

The packaging may have changed but the quality you have come to expect is still inside. This video is sponsored by ACDelco.

Shop Profile: McNeil’s Auto Care

With some corporate experience under his belt, Pete McNeil felt he might be able to help get the business back on its feet.

Parting Thoughts

One of my favorite aspects of the job has been learning about the best practices of shops around the country.