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Federated Toys For Tots Campaign In Full Swing

Although the calendar may say October, it's beginning to look a lot like Christmas at many Federated Auto Parts stores. Several Federated members have already begun collecting toys and donations, as well as holding special events, on behalf of the 2013 U.S. Marine Corps Reserve Toys for Tots campaign.

Shop Owner Staff
By Shop Owner Staff
Published:

Although the calendar may say October, it’s beginning to look a lot like Christmas at many Federated Auto Parts stores. Several Federated members have already begun collecting toys and donations, as well as holding special events, on behalf of the 2013 U.S. Marine Corps Reserve Toys for Tots campaign.

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“We are thrilled that so many Federated members are participating in the Toys for Tots campaign. What is really impressive is their commitment throughout the year to this worthy cause,” said Mike Schultz of Federated Auto Parts. “Our members and their customers already started collecting toys and donations for the coming holiday season, and we know that 2013 will be even more successful than we could have imagined.”

Earlier this year, Federated members and suppliers raised $135,000 for Toys for Tots during the annual Federated Toys for Tots auction held during the group’s annual awards dinner. Additional funds were raised at hospitality events held at the recent Federated Auto Parts 400 NASCAR Sprint Cup race in Richmond. The donations will be presented to retired Marine Lieutenant General Pete Osman, president and CEO of the Marine Toys for Tots Foundation, on Nov. 5 during at the Automotive Aftermarket Products Expo (AAPEX) in Las Vegas.

Several Federated members have already begun special Toys for Tots promotional programs. For example, United Auto Supply of La Crosse, Wis. ran “Toys for Tots Tuesdays” in conjunction with the La Crosse Loggers baseball team, and Hovis Auto and Truck Supply of Mercer, Pa., held the first-ever “Toys for Tots Fall Motorcycle and Car Cruise-In” on Oct. 3.

Participating Federated Auto Parts stores will accept toy donations at their locations. Financial contributions can also be made at www.federatedautoparts.com/ToysforTots.aspx, which links directly to the Toys for Tots website. Donors can use their credit card securely to make a monetary donation or print out a form and mail it in with a check made out to Toys for Tots.

About Toys for Tots
The Marine Toys for Tots Foundation is a not for profit organization authorized by the U.S. Marine Corps and the Department of Defense to provide fundraising and other necessary support for the annual U.S. Marine Corps Reserve Toys for Tots Program. Now in its 66th year, Toys for Tots provides joy and a message of hope to less fortunate children through the gift of a new toy or book during the Christmas holiday season.  For more information, visit www.toysfortots.org.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff
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By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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