Unique Y-Lift Now Improves Productivity and Profitability Beyond the Alignment Bay -

Unique Y-Lift Now Improves Productivity and Profitability Beyond the Alignment Bay

Rotary Lift's award-winning Y-Lift is now available as a general service model (Y12) to improve productivity and profitability throughout the shop. The Y-Lift is a drive-on lift that uses a patented design and unique Y-shaped legs to provide faster rise/descent speeds and better vehicle access than traditional scissor or four-post lifts.

Rotary Lift’s award-winning Y-Lift is now available as a general service model (Y12) to improve productivity and profitability throughout the shop. The Y-Lift is a drive-on lift that uses a patented design and unique Y-shaped legs to provide faster rise/descent speeds and better vehicle access than traditional scissor or four-post lifts.
 
Rotary Lift introduced the Y-Lift alignment lift (model YA12) in February. The new Y12 flat top model offers all the productivity benefits of the alignment version for other service and repair applications including quick-service operations, undercarriage and exhaust work, and jobs requiring loaded suspensions. With the addition of optional air jacks, the Y-Lift can be used to improve productivity for most maintenance and repair tasks.
                                                   
The Y-Lift’s novel weight-sensing control system maximizes rise speed based on the weight of the vehicle being lifted. For most vehicles, the rise time will be around 37 seconds, which is up to 50 percent faster than scissor and four-post lifts with the same 12,000-lb. capacity. The faster rise time means technicians using a Y-Lift can start servicing vehicles sooner. And when they’re done, the Y-Lift also offers speedier descent than other lifts, so technicians can move on to the next job more quickly.

“Nowhere is the adage ‘time is money’ more true than in the vehicle service bay,” says John Rylee, director of marketing for Rotary Lift. “By enabling technicians to get a vehicle positioned for service more quickly, the Y-Lift helps them work faster so they and the shop can make more money.”
 
The Y-Lift’s namesake legs eliminate the need for the restrictive scissor arms and corner posts common to other styles of lifts, so technicians have more room to work. In fact, the Y-Lift provides at least 20 percent more overall work space, or Yspace, than other lifts, as well as full vehicle access from side-to-side and front-to-rear.
 
The Y-Lift offers true vertical movement and a compact footprint that fits comfortably in smaller bays. It accommodates a full range of vehicles, from mini cars to full-size pick-ups. To further improve productivity, the Y-Lift can be ordered with an optional lighting kit to provide additional under-vehicle lighting, swing jacks to hold the vehicle off the runways, and extended ramps.
 
The Y-Lift is also available in a drive-through configuration to further speed vehicle positioning, especially in quick-service operations.
                                                                 
The Y-Lift incorporates a number of design features to provide overall durability. The hydraulic cylinder, locking mechanism and position sensor are all located inside the runways, to protect them from corrosives and physical damage. Preserving the integrity of these critical components reduces lift downtime.
                             
The Y-Lift has been third-party tested by ETL and ALI certified to meet ANSI/ALI ALCTV-2006 safety standards. It can be flush-mounted or recessed. Capacity is 12,000 lbs. The Y-Lift is made in the U.S.A.
 
For more information about the Y-Lift, contact your local Rotary Lift distributor, log on to www.rotarylift.com or call (800) 640-5438. You can also find Rotary Lift on Facebook, www.facebook.com/RotaryLift; Twitter, http://twitter.com/RotaryLift; and YouTube, www.youtube.com/RotaryLiftMedia.
 

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By Bob
Cooper of Elite

With
vehicles being built better than ever before, and with service intervals
continually being extended, you are going to see your customers less often.
This means your service advisors are going to have to be razor sharp when the
phone rings. Although there is no silver bullet that will allow you to bring in
every first-time caller, there are a number of things you can do to get more
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In order for
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professional, courteous and upbeat greeting, such as “Thank you for calling
Elite Auto Care, this is Bob. How can I help you this morning?” By using these
words we’re showing appreciation, by volunteering the name of our company we’re
assuring the callers that they’ve called the right number, and by providing our
name we’re beginning to build personal relationships. By asking how we can
help, we’re asking a question that will allow us to control the conversation.
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customer’s anxiety goes down.
The second
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callers don’t feel rushed, and they’ll have to become good detectives by asking
a number of questions. By having the callers talk, it will take their focus off
of the price, and it will allow them to begin to feel more comfortable with
your advisors at the same time.
When it comes
to asking for the appointment, one of the best kept secrets I can share with
you is this: With rare exception, your advisors need to offer every caller a
choice of appointment times, and whenever possible, one of those options should
be for them to bring the vehicle in now. For example; “I can squeeze you in
now, or would 2:15 be better for you?”
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providing the “now” option is a powerful sales tool.
Now here’s
the absolute best-kept secret for dealing with the tough first-time callers.
Every one of your advisors needs to be aware that many “price shoppers” are
asking for price just to start the conversation, and beyond that, with rare
exception, callers don’t know the questions they should be asking. This is why
it’s a good idea to ask your service advisors to write down a list of the
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more than likely get at least five different prices. Some of the other
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you might want to have them walk you through their diagnostic processes as
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that are available to customers when it comes to any recommended repairs, what
kind of warranties they provide, and if those warranties are in writing.”  Ladies and gentlemen, I’ve closed hundreds,
if not thousands of tough first-time “price shoppers” using this technique, so
I know it will work for you.
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this. If you take my recommendations, when those price shoppers start calling
other shops, you know as well as I do that they’ll more than likely ask some of
the questions your advisors suggested to them. Not only will your competitors
be caught off guard and struggle with the answers, but in each case, the
callers will be thinking of your advisors. This is when they’ll not only realize
how well your advisors handled the call, but they’ll trust your advisors, and
you bet; they’ll now view them as credible experts as well.
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