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IMR: Disruption Affecting Repair Shop Purchasing Behavior

Independent repair shops have seen a large drop in business due to the COVID-19 pandemic and shelter-in-place restrictions. Some shops are faring better than others, some are more optimistic than others but there is still a lot of uncertainty amongst shops. Since the March orders to shelter-in-place and the resulting significant drop in miles driven, the industry has adapted the supply chain to adjust for the lack of demand. 

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Click here to view the latest report from IMR research to see what independent repair shops are experiencing.

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