Shop Owner Staff, Author at Shop Owner Magazine - Page 298 of 328
Hybrid-Ready Bosch ACS 620H A/C Refrigerant Handling System Offers Speed, Flexibility And Ease Of Use

Bosch’s hybrid-ready ACS 620H Digital A/C Refrigerant Handling System is user-friendly and independently certified to the new J2788 High Voltage Addendum standard. This allows the shop to service hybrid vehicle A/C systems utilizing high-voltage electric drive compressors. Accurate, safe hybrid service is made possible by the service hose flush capability, and the absence of on-board oil injection, which prevents system oil cross contamination greater than 1000 PPM between back-to-back services.

Honesty, Integrity Help Fuel Business For New Hampshire Shop

For Bill Gurney, owner of Gurney’s Automotive Repair, success can be attributed to one philosophy: Treat people how you want to be treated. It’s on the principles of honesty and integrity that he opened his first shop in 1985 with his wife, Charlotte, in Nashua, NH.

How To Prepare Your Shop For The Next Opportunity … Or Obstacle

As every shop owner knows, both money-making opportunities and unexpected situations present themselves on a regular basis. A deal to buy a new sign for your shop, a chance to buy inventory at a discount or forging ahead with an equipment upgrade are all ways to grow and develop your business.

Executive Interview: Matt Webster, Vice President of Global Business Development and Marketing, Vehicle Service Group (VSG)

For more than 25 years, Matt Webster has led the charge to market Rotary Lift and other Vehicle Service Group (VSG) brand products. As vice president of global business development and marketing, Webster has traveled the world researching global vehicle service markets and setting up sales organizations for VSG’s eight vehicle lifting and collision repair brands, including Rotary Lift, Revolution Lift, Forward Lift and Chief Automotive Technologies.

Autoscope Perfects The Art Of Automotive Repair: Training, Customer Service Are Key Elements To Shop’s Success

According to Autoscope President Nerces Mavelian, “Superstar Technicians” are “built, not born.” It all starts with what can’t be avoided and what is usually a lengthy and arduous task: finding the right candidate in the first place.

Spreading the Word about Know Your Parts With A New Message: It’s What’s Inside That Counts!

Know Your Parts, the industry awareness campaign initiated by the Automotive Aftermarket Suppliers Association (AASA), now has a new slogan and messaging: It’s What’s Inside that Counts!

California Governor Signs Airbag Legislation

California Gov. Edmund Brown has signed into law CA S.B. 869, legislation that amends current law regulating automotive repairers. The new law amends the Automotive Repair Act. It provides that an automotive repair dealer who prepares a written estimate for repairs that includes the replacement of a deployed airbag and then fails to restore the airbag, as specified, is guilty of a misdemeanor punishable by a $5,000 fine, one-year imprisonment in a county jail, or both the fine and imprisonment.

Federated Auto Parts Race Teams Go Pink

Federated Auto Parts and its drivers, Ken Schrader and Tom Hessert, have gone pink – the Federated teams will showcase special paint schemes for the month of October in honor of Breast Cancer Awareness month.

Shop Of Tomorrow Showcase Of Technology At AAPEX

The Automotive Aftermarket Industry Association (AAIA) is producing the Shop of Tomorrow at AAPEX in booth #3066 to showcase an innovative breakthrough approach to vehicle service using connected technology. In the Shop of Tomorrow, management and service information systems communicate seamlessly with equipment in the back shop.

Learning To Manage The Changing Workforce

If you’re like me, in the over-50 age bracket, it’s no surprise that you view the world a lot differently than the younger generation. On the other hand, people from the younger generation will struggle with many of the values and ethics of the older generation. When you consider the diverse demographics of today combined with a multi-generational workforce, it’s easy to see how the differences in values and behavior are having a profound impact in the workplace.

Customer’s Honda Stolen from San Antonio Repair Shop

A customer’s Honda Civic was recently stolen from Import Performance Specialists in San Antonio, TX. The Civic was stolen from the repair shop’s back parking lot, which is shared with other businesses on the property. Unfortunately, the shop’s insurance does not cover the shared parking lot.

Average Number of Repair Orders Each Week at Various Outlets

New rolling data from IMR Research that shows the average number of repair orders per week at various repair outlets. The data was compiled from August 2010 to July 2011.