NHTSA Investigating Ford Service Jack Failures
NHTSA has opened an investigation of alleged failure of car jacks on certain Ford Motor Co. minivans. The agency is reacting to consumer complaints that the service jacks, used in changing to a spare tire in an emergency situation, can suddenly break, allowing the vehicle to fall and potentially injure users.
Latest Harris Poll Shows ‘Huge’ Improvement in Reputation of the Auto Industry
The latest Harris Poll measuring how the public perceives 22 of the nation’s largest industries shows massive changes over the past two years. The biggest changes since 2009, when the survey was last conducted, are a huge improvement in the number of people who think that the automobile industry is doing a good job of serving consumers and a very large increase in those who give the airline industry bad marks, the company said.
New AAPEX Training Programs Offered for Technicians and Shop Owners
Two timely technical training programs for technicians and shop owners, sponsored by the Car Care Professionals Network (CCPN) and AWDA Manufacturers Advisory Council (MAC), are among the 30 education sessions scheduled for the Learning Forum at the Automotive Aftermarket Products Expo (AAPEX).
Small Businesses Favor 60 MPG Fuel Economy Standard
According to a Sept. 20 poll conducted by the Small Business Majority, 80 percent of small businesses support increasing the fuel economy requirements to 60 miles per gallon (mpg) by 2025. This finding was part of a larger study assessing the position of small businesses toward clean energy initiatives.
Do You Know Your Customer’s Lifetime Value?
Let’s talk about the lifetime value of a customer and what that value means to you. Lifetime value has many meanings and has been analyzed by folks who are a whole lot smarter than me.
Reputation Management: What Are Customers Saying About You?
The Internet is often referred to as “The Wild, Wild West” because technology is changing so rapidly, it’s virtually impossible to police content, images and business practices. Well, the web just got a heck of a lot wilder in the local search space, so here is what you need to know to protect your shop’s reputation.
Rotary Lift Expands Factory Training for Installers
Since 1989, Rotary Lift has provided regular factory training classes on proper lift installation and service for its Rotary Authorized Installer (RAI) network. Recently, the company added a third full day to its RAI training classes in order to thoroughly cover new products.
New Raybestos Brand Chassis Parts Released for More Than 53 Million Vehicles
Late model coverage for Raybestos brand chassis parts, a member of the Affinia family of brands, continues to expand on a daily basis.
Bosch Iridium Mustang RTR and Storm Chasers ‘Dominator 2’ SUV to be in Bosch Booth at AAPEX
Two stunning vehicles, the one-of-a-kind Bosch Iridium Edition Mustang RTR, custom-built by drifting champion Vaughn Gittin, Jr., and the Discovery Channel’s mighty Storm Chasers “Dominator 2” SUV, will be showcased in the Bosch exhibit at this year’s Automotive Aftermarket Products Exposition (AAPEX) in Las Vegas, NV.
Free Digital Tool Kit Helps Drive Business During Fall Car Care Month in October
As Fall Car Care Month rapidly approaches, the Car Care Council’s Car Care Month Tool Kit is available free of charge to aftermarket companies and organizations.
Federated and Standard Brand Team Up to Make Dreams Come True with ‘Dream Car Sweepstakes’
Federated Auto Parts and Standard brand are teaming up again to send one lucky professional service technician or counterperson to a Mecum High Performance Car Auction in Kissimmee, FL. In addition to the all-expense paid trip, the winner of the “Dream Car Sweepstakes” will receive $15,000 to spend on a dream car at the auction.
Smartphones Now Make it Easy to Find Nearest Bosch Service Center
On the road with an iPhone or Android smartphone, and looking for the nearest Bosch Service Center for your car or truck? By using any iPhone or Android smartphone and visiting the new Bosch Service mobile website, it is now easier than ever to enjoy the security provided by the Bosch Service network throughout the United States and Canada.
