Shop Owner Staff, Author at Shop Owner Magazine - Page 246 of 328
Federated Honors Sid Dooley With Art Fisher Memorial Membership Award

Sid Dooley, president and CEO of Boaz, Ala.-based Associate Jobbers Warehouse, was awarded Federated Auto Parts’ highest honor, the Art Fisher Memorial Membership Award.

ETI’s Well-Attended 2014 ToolTech Deemed To Be A Spirited Event

The Equipment and Tool Institute (ETI)’s annual ToolTech conference, held April 28 through May 1, provided an opportunity to attend industry-focused presentations, participate in panel discussions and take away valuable insights into the “Connected Vehicle” – this year’s conference theme.

U Of A Leadership 2.0 Team ‘Braking Bad’ To Stress Importance Of Vehicle Safety Inspections At GAAS 2014

“Braking Bad,” the winning team project from the University of the Aftermarket Leadership 2.0 professional development program, will present on the topic of vehicle safety inspections at the 2014 Global Automotive Aftermarket Symposium (GAAS) at the Hyatt Regency O’Hare in Rosemont, Ill., from May 20-21.

AMI Accepting Applications For Five Scholarships

The Automotive Management Institute (AMI) is accepting applications for the following five scholarships to be awarded this year: the Emil Stanley Merit Award, the BODYSHOP BUSINESS Magazine Scholarship, the Richard Cossette/Gale Westerlund Memorial Scholarship, the Tom B. Babcox Memorial Scholarship and the Arrowhead Specialty Markets “High Octane” Scholarship.

AAPEX To Debut New Service Professionals Program At 2014 Event

In response to the increase in the number of service and repair professionals and independent shop and store owners participating in the annual Automotive Aftermarket Products Expo (AAPEX), the co-owner associations recently announced the new Service Professionals Program for the 2014 event, slated for Tuesday, Nov. 4, through Thursday, Nov. 6, at the Sands Expo Center.

Auto Care Association And ASE Recognize World Class Technicians

Of the more than 812,000 automotive technicians working in the United States, 22 outstanding individuals have qualified for the prestigious 2014 World Class Technician Award. The Auto Care Association and National Institute for Automotive Service Excellence (ASE) work together to recognize these professional technicians who have tested and obtained ASE certification in 22 specialty areas during the 2013 test administrated by ASE.

ACDelco Launches New TechConnect Website

ACDelco has launched an updated TechConnect website for distributor, service center and trade customers with more content and improved navigation and search functionality.

Web Lingo 101

I must admit it can all be confusing sometimes – domains, URLs, Web servers, the cloud, IP, FTP, search engines, SEO, meta tags, etc. There’s a lot of website development terminology that may or may not mean anything to us. So let me explain some of it. Bookmark this article and keep it available as a handy resource.

Marketing To Millenials

OMG! It’s about time there’s an article about Millennials (also known as Generation Y) and how they use the Internet. Millennials were born between 1980 and 2000, and there are more than 79 million of them in the U.S. Got any of them coming into your shop? Of course you do. And here’s a hint … they’re different!

Employment Regulation Updates And Recent Activity At The Federal Level

There has been quite a lot of activity and proposed changes at the federal level in regard to employment law and regulations. This is creating major impacts on pretty much everyone including employees, federal contractors and companies of all sizes. It can be overwhelming at times and tough to keep up with, so we have put together a very brief overview of just a few of the most recent topics for employers to be aware of and keep their eye on as things progress.

Listen To Your Customers – They May Be Smarter Than You Think

Recently, I made an appointment for a tire rotation at the independent tire dealer where I bought my tires, albeit a little earlier than the mileage requirement because my TPMS light was on. When I checked the car in with the service adviser, I pointed out that my TPMS light was on and asked them to please pinpoint and inspect the suspect tire.

National Car Care Month Vehicle Check-Up Events Double

The number of vehicle check-up events held during National Car Care Month in April has doubled in 2014, according to the Car Care Council. The council attributes a portion of the overall increase in National Car Care Month interest to the recent harsh winter weather and the need to address postponed service and repairs.