When Saving The Customer Money … Backfires!
A few months back, a customer came in with a broken seat frame on her Honda Pilot. The car had more than 150,000 miles on it and the seat frame broke through use. Replacing the seat frame, with labor, would be well over $1,100. My foreman recommended welding the frame, saving the customer hundreds and hundreds of dollars. Two months later the car returned with the seat frame broken in a different spot.
Are You Ready For The Surge In Business?
This past winter will no doubt go in the history books as one of the toughest on record. Many shops, mine included, lost six or more days of work in February alone. I don’t want to think about the loss of revenue; I’d rather put it behind me and move on. There are some things that we cannot control, Mother Nature being one of them.
Several States Declare April As ‘Car Care Month’
Several governors across the country have declared April as Car Care Month in their respective states, urging their residents to be car care aware and perform the service necessary to ensure their vehicles are operating in a safe, efficient and clean manner.
MOOG Coverage Expanded With Dozens Of New Parts For Foreign Nameplate And Domestic Models
Federal-Mogul has expanded coverage provided by its MOOG Steering and Suspension brand with dozens of new parts now available for popular late-model foreign nameplate and domestic applications. As the automotive service industry’s “Problem Solver,” MOOG offers innovative technologies that improve on original designs for longer life, superior performance and easier installation, according to Federal-Mogul.
ASE Introduces New Automobile Service E-Learning Program
The National Institute for Automotive Service Excellence (ASE) has announced its new E-learning program, “Introduction to Automobile Service” (IAS). Delivered exclusively online and consisting of four e-learning training modules and a separate quiz, the program focuses on awareness of entry-level tasks related to basic automobile service.
Federated Announces ‘Get Dirty With Kenny’ Home Run Weekend
What could be better than a weekend of dirt track races and running bases? Winners of the “Get Dirty with Kenny” extravaganza will see a night of major league baseball from a skybox at beautiful Busch Stadium in St. Louis before hitting the track with NASCAR driver and dirt track legend Kenny Schrader the following day.
Raybestos Brakes Help Counter Pros, Technicians ‘Get Green’
This spring, selling seriously green stopping power can earn counter people and technicians some serious cash, according to Raybestos Brakes. The company’s Element3 brake pads with Enhanced Hybrid Technology (EHT) are some of the greenest brake pads in the aftermarket and are copper-compliant to 2025.
American Petroleum Institute’s Motor Oil Matters Website Receives Virtual Tune-Up
The American Petroleum Institute unveiled its newly refurbished website for the Motor Oil Matters (MOM) program, featuring a completely redesigned interface intended to offer improved functionality and an overall enhanced user experience. The mobile-optimized site boasts new content and architecture, helping to clearly identify and direct consumers and industry audiences to the right content for their needs.
New ANCO Wipers Online Contest To Award $10,000 In Sponsorships To Youth Hockey Teams
Federal-Mogul’s ANCO Wipers brand is showing its support of youth hockey leagues across North America through an innovative online video contest that will award $10,000 in youth hockey sponsorships to teams that best demonstrate their commitment to the game. ANCO is The Official Wiper Blade of the National Hockey League.
New NACE/CARS Website Is Live; Hotel Reservations Open For Detroit Event
Now in its 32nd year, NACE/CARS 2014 will feature numerous opportunities for technical training, business education, demonstrations, networking and technology showcases for stakeholders, owners, managers and technicians in the collision and service repair industries.
NASTF Meeting Tackles OEM And Aftermarket Topics Of Today, Tomorrow
The NASTF meeting, held twice annually at locations where technicians gather, is a studio event broadcast internationally on the association’s YouTube channel and is available there as a recorded event for future viewing.
Bill To Ensure Access To Car Company Telematic Systems Introduced In California
Legislation (SB 994) has been introduced in California that aims to provide control for vehicle owners on data generated by vehicle telematic systems. Introduced by State Senator Bill Monning, D-Carmel, SB 994 aims to address concerns that extensive information regarding a vehicle, including diagnostic and mileage driven and GPS information, is sent to vehicle manufacturers without the knowledge of car owners.