Will You Adapt And Cope With Changing Technology?
I remember my boss complaining that electronic ignition was going to destroy our business back in the mid-’70s. “They are taking away our tune up business,” he would say. In some ways, he was right. Technology and change are things we can’t control. In fact, “change” is perhaps the one thing we can count on. And, as in life, it’s how we deal with change that matters.
Embracing Diversity
With each passing generation, our population landscape gets more diverse. The majority of communities throughout the U.S. and Canada have a makeup that is very different from a few decades ago. With these ever-shifting demographics, business owners are faced with the challenge of constantly reinventing their marketing and customer service efforts if they want to cater to all potential customers.
Background Check Requirements And Best Practices Guidelines
Recently, the Equal Employment Opportunity Commission (EEOC) and the U.S. Federal Trade Commission (FTC) joined forces to publish guideline documents to continue to educate employers regarding background checks and the applicable laws and regulations surrounding them. The information provided isn’t anything new, but it serves as a good reminder for employers that currently are conducting background checks for employment purposes or those employers who may plan to start doing so.
June 9-15 Is Automotive Service Professionals Week
The National Institute for Automotive Service Excellence (ASE) has declared June 9-15 as National Automotive Service Professionals Week. Building on the success of Automotive Service Professionals Day established in 2001, ASE launched National Automotive Service Professional’s Week in 2005 to honor the commitment and dedication of automotive, truck and collision technicians, along with parts specialists and other support professionals who serve the motoring public.
NACE/CARS 2014 Meets Shop Owners’ Education, Training Needs
NACE/CARS 2014 has announced the full training and education conference program that organizers say will have shop owners, technicians and industry stakeholders covered from A to Z when it comes to training, education and unbeatable new sessions. In addition to this year’s event being the largest conference offering in NACE/CARS history, show organizers also have many of the industry’s leading experts speaking at this year’s event.
Raybestos Rattlesnake Sweepstakes Winner Receives His Ride
Not even heavy rain and winds could dampen the festive mood at Automotive Electric Distributors (AED) in Vancouver, Wash., on Friday, May 9, the day that David Cramer received the keys to his custom 2014 Raybestos Rattlesnake Toyota Tundra.
GAAS Attendees Get ‘Connected’ In Chicago
Attendees of the Global Automotive Aftermarket Symposium’s (GAAS) 2014 Connected conference were engaged in a range of high-level topics affecting the automotive aftermarket now and in the future.
Attendee Registration Now Open For AAPEX 2014
Attendees interested in growing their business should register online now for the 2014 Automotive Aftermarket Products Expo (AAPEX). AAPEX is slated for Tuesday, Nov. 4 through Thursday, Nov. 6, at the Sands Expo Center in Las Vegas, with AAPEXedu sessions starting on Monday, Nov. 3.
Workplace Bullying: It Is Real And Happens Everyday
The majority of bullies are in management roles, which makes it more difficult for the victims to feel like they can take action without fear of losing their jobs. Unfortunately, that is what ultimately happens in most bullying situations anyway. The victim either quits or they are pushed out and terminated through the bully.
The Dos And Don’ts Of Employee Discipline
You have an under-performing or problem employee who doesn’t seem to “get it.” You’ve told him over and over again but he keeps doing what you told him not to do and you don’t understand what the problem is and why he can’t just do his job right in the first place. Does this scenario sound familiar?
ACDelco Offers A Cooler Summer Promotion
Through June 30, ACDelco is recognizing “hot sales” with a classic summer accessory – an ACDelco Professional Series Battery Cooler. The promotion is open to ACDelco Professional Service Center program participants and independent service center and key fleet accounts who purchase a specified quantity of any ACDelco products from participating ACDelco distributors.
Ohio Senate Bill Extends Registration Requirement To Mechanical Repair Shops
Under current law, only collision repair facilities are required to register with the MVRB. This loophole for mechanical repairs has allowed “backyard” operators to undercut legitimate businesses by avoiding compliance with OSHA laws and Ohio’s environmental standards.