ACDelco Offers Spark Plug Rebate To Consumers -

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ACDelco Offers Spark Plug Rebate To Consumers

ACDelco is inviting consumers to "put some spark back into their wallets" with a new promotion involving selected spark plugs.

Shop Owner Staff
By Shop Owner Staff

ACDelco is inviting consumers to “put some spark back into their wallets” with a new promotion involving selected spark plugs.

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Consumers purchasing or installing ACDelco spark plugs will be eligible for the following rebates:

• Professional Iridium: $2 each

• Professional Platinum: $1.50 each

• Rapidfire: $1 each

• Professional Conventional: 50 cents each

A minimum purchase of four spark plugs is required. Up to 16 spark plugs are allowed per household, with a total rebate not to exceed $32. The rebate runs through June 30.

For more information on ACDelco spark plugs and to find the nearest ACDelco-affiliated service center, visit www.acdelco.com.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

Read Full Article

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