customer service Archives - Page 3 of 21 -
Owings Mills, MD Shop Profile – Ralph’s Auto Service

Since 1971, Ralph’s Auto Service has used American craftsmanship to maintain German automobiles.

Road Usage Taxes and Right To Repair

If gas taxes fall with advent of EVs, how will road projects be funded? The future isn’t clear but change is out there.

Paired Ride Control For Maximum Customer Service

It’s always best to replace ride control parts in pairs. Sponsored by GSP North America.

Summer Air Needs To Be Filtered Too

Don’t overlook the importance of the cabin air filter in your customers’ vehicles.

Right to Repair Awareness Month: Take Action Now!

The Auto Care Association is offering six ways for you to take action during Right to Repair Awareness Month.

Acknowledging Aftermarket (Artificial) Intelligence 

Afraid that AI will cause a disaster when it arrives? Well, it’s been in our industry and you’ve been using it for decades.

Vehicle Care RockStar – Johnny Weber III

Johnny Weber’s philosophy is simple: Without Rhythm, The Whole Band Is Out of Time.

Wichita, KS Shop Profile – Myers Automotive

Business growth is great, but too much too fast can be a nightmare. Luckily, Chris Myers didn’t realize that.

Automotive Specialty-Equipment Market Grew 2% in 2022

SEMA estimates that sales growth will ramp back up toward the industry’s historical growth trend in 2024.  

DRIVE Commends Morris, IL’s J & A Transmission Auto Service

The family-owned NAPA AutoCare Center has been serving the Southwest Chicago suburbs for more than 30 years.

EV Battery Chargers – Does Your Shop Need One?

As EV owners begin to look for qualified repair shops, a charger will be a beacon that you’re an EV expert.

SUV/CUV Tires Grow To Meet Consumer Demands

OE fitments and replacements have shifted to increased rim diameters from what was standard just a decade ago.