customer service Archives - Page 4 of 21 -
What Can Cause ADAS Calibration Aborts?

Troubleshooting the problem comes down to knowing the common “hiccups” that can save you time and money.

Ride Control Diagnostics From Tire Wear Patterns

Learning how to read the tire and communicate your findings is the key to safe and effective ride control service.

How To Solve Overheating/Overcooling Complaints

New cooling systems anticipate and influence changes in coolant temperature.

Opportunities In HV/EV Battery Pack Replacements

If you don’t know when you’ll have an opportunity to replace an EV battery, you’re not alone, because things keep changing.

What’s Under The Hood? Who Knows.

Are today’s engines really so delicate they need this much protection?

Brake Job Opportunities – Audi E-Tron

Customers notice every noise more often in today’s silent electric vehicles. Here’s how to keep everything quiet.

Shop Profile – Interstate Muffler Co. Staunton, VA

Two two brick and mortar stores serve Virginia’s Shenandoah Valley.

Brake Hardware – Little Pieces Can Solve Big Problems

How important can they be? A proper brake job means using the clips, springs and shims that come in the box.

Six Tips To Make Battery Diagnostics Better

Dead doesn’t always mean gone, especially under the hood. Here’s what to check when there’s no life in the battery.

Dynamics Of Transmission Fluid Hydraulics and Shifting

Properly servicing your customers’ automatic transmissions starts with understanding fluid flow.

How Accurate Is Your Click-Style Torque Wrench?

The inner construction of the click-style torque wrench makes it naturally susceptible to a loss of factory calibration.

How Some Shops Fight Catalytic Converter Thefts

Catalytic converters are critical to performance and appealing to criminal organizations. What can be done about thefts?