Bill’s Quality Auto Care Lives Up To Its Name And Keeps Customers Coming Back For 19 Years
Bill’s Quality Auto Care Owner Bill Garcia was “green” before green was even popular. When he opened his shop in Simi Valley, CA, 19 years ago, it was a given that he would promote best practices such as recycling waste oil and metals. And he and his staff are always working to make the shop as energy efficient as possible.
Pam’s Motor City Automotive: Love For Cars Is The Foundation For A Successful, Female-Owned Repair Shop
Pam Oakes has always had a love for cars, a passion handed down through the generations of her family. In fact, she’s a fourth-generation technician; her father, grandfather and even great-grandfather came before her and taught her everything they knew.
Autowerkes Maine: Unforgettable, Landmark Building Spells Unique
A little planning goes a long way, or, in the case of Voit Ritch, a lot of planning results in a new landmark building that can’t help but be noticed. To be exact, the all-new Autowerkes Maine in Freeport took two-plus years of planning and the help of staff and current customers to make the project all come together, culminating in a Grand Opening celebration on Aug. 25, 2012.
Optimal Auto Care: Specialization Fuels Success Of Santa Cruz, CA, Shop That Has Serviced BMWs For More Than 20 Years
When you’ve been in the automotive repair business as long as Nate Smith has, you learn a thing or two about running a successful shop. First and foremost, the customer always comes first. And second, specialization can be the key to success.
Motor Works, Inc.: Successful Rockville, MD, Shop Is Built On A ‘Winning Combination’ Of Confidence In Staff And Respect For Clientele
When you’ve been a shop owner as long as Greg Skolnik has – since December 1979, to be exact – you’ve learned a thing or two about running a successful automotive repair business: Like ways to retain top-notch employees and how to build relationships with customers that keep them coming back year after year.
Mitch Smith Auto Credits Success To Adhering To ‘Rules Of Business’
When you’ve been in business as long as Mitch Smith, you develop some surefire ways to ensure top-quality service and repairs that result in satisfied customers and repeat business. Which leads to one of Smith’s rules of business, or “Mitch-isms” as he calls them: Do to/speak to/service your clients better than anyone else.
The Swedish Solution: Master Tech Turned Owner Knows How To Ensure Quality Repairs And Deliver Optimal Customer Service
Shop owner Bob Howlett caught the car bug early as he pumped gas and started turning wrenches while finishing high school. That early passion blossomed when Howlett moved from the service station and started at The Swedish Solution, where his apprenticeship began in earnest in 1985. The previous owner retired in 2004, selling the Orange Village, OH, location to Howlett, and the Cleveland Heights, OH, location to Dave, Howlett’s mentor.
Exclusive Auto Caters To Customers: Yucaipa, CA, Shop Awarded Top Honors For Customer Service With ‘Perfect’ Rating
When a customer visits Exclusive Auto, located in Yucaipa, CA, the staff’s goal is to greet that person immediately, and then to always exceed their expectations. It’s that kind of customer service ethic that has helped make the shop what it is today.
Harley’s Automotive: Resilient North Dakota Shop Bounces Back After Severe Flooding; Stays True To Core Values
When residents and business owners in the Souris River Valley were told last May that a flood was imminent in the coming weeks as a result of heavy rains and snow runoff, the owners of Harley’s Automotive Center in Minot, ND, sprang into action.
Frank’s European Service Tackles Even The Toughest Jobs And Over-Delivers On Customer Expectations
Walking into the serene, peaceful waiting room at Frank’s
Mercedes Service in Henderson, NV, one would think that it’s a
laid-back business. But, that couldn’t be farther from the truth.
Osceola Garage: Distinguished By Delivering The Utmost Customer Repair Experience
When Joe Marconi finished high school, he did what most recent graduates do: He enrolled in college on the advice of his guidance counselor. But he quickly found out that route to higher education wasn’t for him.
Community Involvement Fuels Shop Success: Servando Orozco’s Shops Benefit From Establishing Customer Trust And Loyalty
From the outside looking in, one would never guess that Servando Orozco, owner of two successful Orozco’s Auto Service shops in Long Beach, CA, had any regrets about starting his business. After all, starting out as a technician, he realized his dream of opening his first shop in January 2000. But a wakeup call came in the form of a rather large tax bill six years ago.