Who is Responsible for Items Left Inside Vehicles While at Repair Shops?
A customer’s stereo worth hundreds of dollars is stolen from his vehicle while it is in the possession of an automotive repair shop. Is providing security for customers’ vehicles the responsibility of the repair shop? A reporter from WBNS-10TV in Columbus, OH, answers this question.
Manager Catches Employee Stealing Eight New Tires
An employee of the Murfreesboro, TN, Firestone Complete Auto Care Center location was arrested on theft charges after his store manager caught him stealing $1,800 worth of tires. The 32-year-old man was spotted stealing the tires and loading them into his vehicle on Sept. 9 at around 9 p.m.
Wheel Weight Maker Hosts Free Webinar
Perfect Equipment is sponsoring a free webinar on Oct. 7 to help the industry transition from lead wheel weights to non-lead alternatives.
Herman Trend Alert: Engaged Employees Increase Bottom Line Performance
Gallup psychologist James Harter, a researcher in Omaha, NE, examined 10 companies’ employee satisfaction surveys, employee retention rates, customer loyalty and financial performance. He found a direct relationship between employee satisfaction and overall company performance.
Pennsylvania Legislator Proposes Motor Vehicle Airbag Fraud Prevention Act
Pennsylvania Rep. Matthew Bradford, D-District 70, has introduced a bill to penalize fraudulent practices regarding airbag installation and reinstallation.
Bosch 2010 Wiper Blades Catalog Covers ICON Evolution, Excel, Micro Edge, Direct Connect and Winter Blades
The Bosch 2010 Wiper Blades & Refills catalog (#221115 2010) covers more than 250 part numbers of wiper blades and refills for domestic, Asian and European passenger car, van and light truck applications. The catalog includes applications of ICON, Evolution, Excel+, MicroEdge, DirectConnect, OE Style blades and winter blades.
Register Now for October Free U.S. EPA Informational Webinar
The Climate Protection Partnership Division of the U.S. EPA has partnered with the Mobile Air Conditioning Society (MACS) Worldwide for monthly informational webinars throughout 2010. These webinars are focused on informing the mobile A/C community on environmental best practices for servicing mobile A/C systems and demystifying current and proposed regulations.
Discrimination in the Workplace: Prevention Starts at the Top
The U.S. Justice Department tells us that lawsuits alleging discrimination in the workplace more than tripled in the 1990s. These stories can be found online, in the newspaper and on the evening news almost daily, and most commonly involve race, gender, disability, religion or age. The uncertainty of today’s business climate, the downturn in the economy, and most importantly, layoffs, increases the likelihood of legal action.
Ohio Shop Owner Builds Business Based on Trust
While Tony Kelley, owner of Kelley’s Auto Service in Rittman, OH, credits his business’ success to factors such as people holding on to their cars longer and newer cars coming out of warranty, his clientele told a local reporter that the reason there is a steady stream of new customers bringing their cars to Kelley’s is “Trust.”
Repair Shop Owners Report Increase in Business
Repair shop owners in the Greensboro, NC, area that were recently interviewed by a reporter from WFMY News 2 are reporting that business is up this year as more and more people are realizing that is it cheaper to repair their vehicles than to buy a new one.
Tony Stewart Gets First Cup Win of 2010, Crew Chief Darian Grubb Selected as NASCAR MOOG ‘Problem Solver of the Race’ at Atlanta
Two-time Sprint Cup champion Tony Stewart secured his first win of the year and the #14 Office Depot/Old Spice Chevrolet’s crew chief, Darian Grubb, was selected as the NASCAR MOOG “Problem Solver of the Race” in Sunday’s Emory Healthcare 500 at Atlanta Motor Speedway.
Lineup for AAPEX Learning Forum Hot Topic Sessions
Among the 30 education sessions scheduled for the Automotive Aftermarket Products Expo (AAPEX) Learning Forum, six hot topic sessions will focus on timely issues impacting all channels of the aftermarket. Topics include new OEM engine oils, imports, health care legislation, consumer buying habits, global markets and strategies for economic downturn.