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Register Now for October Free U.S. EPA Informational Webinar

The Climate Protection Partnership Division of the U.S. EPA has partnered with the Mobile Air Conditioning Society (MACS) Worldwide for monthly informational webinars throughout 2010. These webinars are focused on informing the mobile A/C community on environmental best practices for servicing mobile A/C systems and demystifying current and proposed regulations.

Shop Owner Staff
By Shop Owner Staff
Published:

The Climate Protection Partnership Division of the U.S. EPA has partnered  with the Mobile Air Conditioning Society (MACS) Worldwide for monthly informational webinars throughout  2010. These webinars are focused on informing the mobile A/C community on environmental best practices for servicing mobile A/C systems and demystifying current and proposed regulations. Webinars that have already taken place are archived and available for viewing on the MACS website at this link: http://bit.ly/brV6AC.

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The October 2010 free webinar is scheduled for Thursday, October 21 at 1:30pm EDT. SAE interior climate control standards committee chairman and MACS technical advisor Ward Atkinson will discuss SAE standards related to HFO-1234yf refrigerant systems and service.

You can register now for the free October webinar in one of three ways. Visit this link to register directly for the webinars, e-mail Pam Smith at [email protected] or call (215) 631-7020 x 306.

You must have a computer with internet access to receive this webinar. Visit the MACS website at www.macsw.org  for notice of future informational webinars and access to archived webinars. MACS also maintains e-communication pages on www.linkedin.com, twitter.com/MACS_Worldwide, Facebook.com/MACSW and a blog at http://macsworldwide.wordpress.com.

Learn how your shop can be recognized for following proper environmental procedures for mobile A/C service and repair. Visit www.macsw.org to become aware of the Climate Protection Pledge.

Founded in 1981, the Mobile Air Conditioning Society (MACS) is the leading non-profit trade association for the mobile air conditioning, heating and engine cooling system segment of the automotive aftermarket. MACS represents a growing membership in North America and 47 countries around the world, and is affiliated with the Vehicle Air Conditioning Specialists of Australia (VASA). MACS also provides information and services to more than 60,000 industry shops, suppliers and technicians. The Society serves the industry through informational tools, self-paced educational materials, leader-led training clinics, advocacy and other member services. Since 1991, MACS has assisted more than one million technicians to comply with 1990 Clean Air Act requirements for certification in refrigerant recovery and recycling to protect the environment. To learn more about MACS Worldwide and the upcoming 31st Annual Convention and Trade Show, to be held January 27-29, 2011 in Orlando, FL, at Disney’s Coronado Springs Resort , visit our website at www.macsw.org .

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff
Published:

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

Read Full Article

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