DRIVE Commends Morris, IL’s J & A Transmission Auto Service
The family-owned NAPA AutoCare Center has been serving the Southwest Chicago suburbs for more than 30 years.
Explaining Why A Customer’s Car Leaks Oil
Service advisors, explain that there are a few common causes for the majority of oil leaks on the road.
Don’t Ignore Ride Control To Avoid Customer Complaints
Don’t become apathetic to selling ride control products because customers don’t understand safety – explain it!
Auto Pros Visit Curt’s Service in Motor City
Detroit-area full-service facility completed an “all-green” expansion for comfort and safety of techs and clients.
Techs Want Quality – So Do Customers (VIDEO)
High-quality parts and trusted brands are at the top of every technician’s list. Sponsored by The Group Training Academy.
Your Recommendations Matter To Customer Selection (VIDEO)
Your customers view you as the expert and are there, because they trust you. Sponsored by The Group Training Academy.
Don’t Sell Shocks And Struts; Educate Customers Instead
Success comes down to informing customer about the benefits of replacing worn or damaged components.
How To Pick The Right Battery For Your Customers’ Needs
Providing your customer with the correct group size and type of replacement battery is more important than ever.
Is Your Customer’s Dirty Car Off Limits To Commentary?
Just because it may not be illegal, should you post images or your customer’s dirty, damaged vehicle?
What Shop Owners Need to Know About SEO Drawing Customers from the Web
SEO is complex. Shop owners may think it’s just about throwing some keywords on a page a bunch of times. However, it’s more than just putting the right keywords on your website. Showing how complex it actually is, simply saying that’s only a piece of SEO and not the whole story. Some shop owners think
