The Dos And Don’ts Of Employee Discipline
You have an under-performing or problem employee who doesn’t seem to “get it.” You’ve told him over and over again but he keeps doing what you told him not to do and you don’t understand what the problem is and why he can’t just do his job right in the first place. Does this scenario sound familiar?
Workplace Bullying: It Is Real And Happens Everyday
The majority of bullies are in management roles, which makes it more difficult for the victims to feel like they can take action without fear of losing their jobs. Unfortunately, that is what ultimately happens in most bullying situations anyway. The victim either quits or they are pushed out and terminated through the bully.
Employment Regulation Updates And Recent Activity At The Federal Level
There has been quite a lot of activity and proposed changes at the federal level in regard to employment law and regulations. This is creating major impacts on pretty much everyone including employees, federal contractors and companies of all sizes. It can be overwhelming at times and tough to keep up with, so we have put together a very brief overview of just a few of the most recent topics for employers to be aware of and keep their eye on as things progress.
Bosch Commits $340,000 To Help Superstorm Sandy Relief Efforts
The devastation from Superstorm Sandy has had a significant impact on much of the East Coast, leaving thousands of individuals with substantial damage to home and property. After hearing of the tremendous losses faced by many affected communities, Bosch has committed $340,000 in funding and in-kind donations to help the victims of this natural disaster.
Tips To Make Customers Feel Like A ‘King’
Excellent customer service is delivering a service experience that exceeds the customer’s expectation, while being remarkable at the same time. It’s easy to forget a so-so experience, even one that meets our needs. But it’s hard to forget when you receive top-flight service.
Leading By Example: Focus On Core Strengths To Build A Stronger Team
Admiral Richard E. Byrd, one of the world’s greatest explorers, once said, “Few men during their lifetime come anywhere near exhausting the resources dwelling within them. There are deep wells of strength that are never used.”
Business Maintenance for Peak Performance: Internal Analysis Will Rev Up Your Business, Part 2
In Part 1 of this article, we discussed how shop owners should follow a routine of daily monitoring and maintenance to ensure that performance is meeting business targets. Now, we turn to monthly, quarterly and annual checks to keep your business running smoothly and profitably all year long.