Your Bonus Program May Be Hurting Your Business
As you look ahead to 2021, consider creating a bonus plan that rewards the metrics you value in your shop.
Technology, The Double-Edged Sword
All of the techs in my shop have made more than $100,000 each of the past two years.
Recognizing Employee Milestones And Accomplishments
In the day-to-day grind of running a business, we’re often too busy to stop and say “thanks” or “congratulations.”
DRIVE Names Bill’s Crestmoor Automotive May Shop Of The Month
Their motto is: “We are a small shop, but we are a mighty team!”
Auto Value, Bumper To Bumper Announce COVID-19 Measures
The Alliance is hosting webinars for its members to collaborate on strategies and discuss tactics.
Most Automotive Technicians Use Cellphones For Work Tasks
According to an IMR survey, 87.4% of technicians are actively using their cellphones for work in the bay to access technical information, catalog information, parts manufacturer websites and training content.
Automotive Parts Associates Makes Financial Contribution To Hurricane Dorian Relief
In an effort to support those suffering in the aftermath of Hurricane Dorian, Automotive Parts Associates has made a financial contribution to Heart to Heart International to provide emergency medical care and the necessary resources to those in need.
When Employees Review The Boss
It can be challenging enough when customers get to review the service they receive from your business, but when the employees get in on the act, it can be a bit too much. Perhaps, however, it can be your ticket to lower turnover, happier customers and more business.
Cybersecurity Risks In Automotive Industry Highlighted In New Study
An alarming number of automotive professionals (84 percent) responding to a recent survey have concerns that their organizations’ cybersecurity practices aren’t keeping pace with evolving technologies.
How Your Website’s ROI Can Help Retain Customers
Once you have a customer visit your website, how can you get them to return to your website, and, more importantly, continue to return to you as a customer?
